Paytrust

Customer Service

I have been a loyal customer of PayTrust since 2001. Over the years, I have seen their technology, functionality, and interface get overpassed by competitors but have stuck with them primarily because the essential functions have worked.

However, recently I created a new vendor in the system, and their system erroneously automatically assigned it to another vendor even though everything showed up correctly on my interface.

Well, the next monthly payment that was supposed to go out to my HOA went to some vendor I had never heard of.

They are claiming it is my responsibility, and now the burden is on me to go chase down a refund from w vendor that I have never heard of nor have contact information for.

I will be terminating my 17-year relationship with Paytrust immediately.

I guess loyalty doesn’t get you very far these days, and as a customer, I feel like just a number.

Time to rebrand from Paytrust to No trust.

Is Paytrust a legit?

Paytrust is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 29 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Paytrust located?

Paytrust is headquarted at Sioux Falls, SD 57186. You can contact Paytrust by dialing (800) 729-8787 or visit their website paytrust.com.

How much monetary loss is incurred by Paytrust’s customers?

According to Paytrust’s customers, a monetary loss of US $6554 has been reported. The severity of entire incident reports is medium.

Write a review or complaint on Paytrust

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Reviews: 29
Reported Loss : 6554 $
Severity : Medium
Reported by : Anonymous
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