OnPoint Community Credit Union

Lack Of Income And Poor Credit

I was an OnPoint Community Credit Union member for 10yrs.

The last 2-3yrs have been a strain as I was treated very poorly by all avenues of the bank.

They are becoming more and more like a big bank mindset.

I raised my limit on my card to pay for a trip to Europe, miscalculated so went to branch to have it reincreased and they refused “for my safety” Called cs and got it done in 2min.

They repeatedly sent me offers for their credit card and asked whenever I went in a branch.

I finally looked it over and decided to apply because they had an attractive rewards card.

I was instantly approved for $20k! Then they wanted some more info which I provided.

Then they demanded my tax returns. Really? For a credit card? Then when I refused they sent my letter saying I was not approved for $250 in credit due to lack of income and poor credit.

Funny considering the same day they demanded my taxes I applied for another rewards card and was instantly approved online for $20k credit line and just received the card in the mail.

No first born required. Then I had an issue with a vendor I made a purchase from.

I wanted to make a return because the product was not as advertised.

I tried for two weeks to get a response from vendor so you would think I could turn to my bank to get the refund. Nope. They refused.

They would rather lose the hundreds of thousands of dollars I would put through their bank in income and investments and so on than to reverse a charge for $45.

Is OnPoint Community Credit Union a scam?
OnPoint Community Credit Union is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is OnPoint Community Credit Union legit?
First OnPoint Community Credit Union is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by OnPoint Community Credit Union’s consumers?
There is/are 13 review(s) posted about OnPoint Community Credit Union and it indicates that the severity of the scam is High.
Where is OnPoint Community Credit Union located?
OnPoint Community Credit Union is located at 517 SW Stark St, Portland, OR 97204, USA. You can contact OnPoint Community Credit Union by dialing (503) 228-7077 or visit their website onpointcu.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by OnPoint Community Credit Union’s customers?
According to the report(s), US $3252 was the total loss incurred by OnPoint Community Credit Union’s customers.

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13 Reviews on OnPoint Community Credit Union

  1. Very poor and problematic glitches with online app and mobile banking.

    There are constant problems with Onpoint system being down. They also have glitches with the Mobile Banking and linked account system updates never happen. This can cause major inconveniences and actually problems with overdrawing accounts due to inaccuracies and inaccuracies. They are generally very kind and helpful but the CS phone people do not know how to perform tasks for customers and in-person seems to be the only way to get things done. Such a shame because Credit unions are much more socially responsible.

  2. They refused.

    I was an OnPoint member for 10yrs. The last 2-3yrs have been a strain as I was treated very poorly by all avenues of the bank. They are becoming more and more like a big bank mindset. I raised my limit on my card to pay for a trip to Europe, miscalculated so went to branch to have it reincreased and they refused “for my safety” Called cs and got it done in 2min.

    They repeatedly sent me offers for their credit card and asked whenever I went in a branch. I finally looked it over and decided to apply because they had an attractive rewards card. I was instantly approved for $20k! Then they wanted some more info which I provided. Then they demanded my tax returns. Really?

    For a credit card? Then when I refused they sent my letter saying I was not approved for $250 in credit due to lack of income and poor credit. Funny considering the same day they demanded my taxes I applied for another rewards card and was instantly approved online for $20k credit line and just received the card in the mail.

    No first born required. Then I had an issue with a vendor I made a purchase from. I wanted to make a return because the product was not as advertised. I tried for two weeks to get a response from vendor so you would think I could turn to my bank to get the refund. Nope.

    They refused. They would rather lose the hundreds of thousands of dollars I would put through their bank in income and investments and so on than to reverse a charge for $45.

  3. For god's sake HIRE somebody!!

    Took time out of my morning and a couple of hours off work to go down to my branch to discuss mortgages vs home equity loans as I am getting ready to buy a home next month.

    Walked in and the lady at the membership desk tells me they only have ONE mortgage officer and she is not taking walk-ins and besides she is handling the mortgages for three OnPoint branches. I guess this is what being a credit union is about…..not quite a bank yet.

    I also suppose that the people on up the ladder at OnPoint either don’t care or don’t listen to their people in the trenches when it comes to providing decent customer care. For god’s sake HIRE somebody!!

Reviews:13
Reported Loss :3252 $
Severity of Scam :High
Reported by : Anonymous
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