Northwest Accounting & Tax Serv...

Poor Communication And Bad Customer Service

I was a client for over 10 years. I wish I could recommend them, but… They hire new help every year for tax season, and one year I got a woman who was not only rude, but completely botched my OR state tax return.

I was contacted by the OR Dept. of Revenue and fortunately I was not fined. NWA gave me a credit for the next year.

Another year, I got conflicting phone calls on the same day.

One person said my son would need to file and was calling to have him come in to sign.

Later the same day I got another call from another person who said my son would not need to sign. Neither was aware the other one had called.

Finally last year, I made an appointment one afternoon but I was running late because the Interstate Bridge had opened.

I called and let them know. I finally arrived 15 minutes late, and apparently they gave my appointment to someone else.

After being ignored in their waiting area for 20 minutes, I gave up and went to H&R Block.

It’s a shame, because their prices were about 25% lower than H&R Block.

But botched returns, inadequate peer review, poor communication and bad customer service are not something I want to deal with.

Is Northwest Accounting & Tax Service legit?
Northwest Accounting & Tax Service is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Northwest Accounting & Tax Service as a negative rating, and only a few left positive feedbacks.
Where is Northwest Accounting & Tax Service located?
Northwest Accounting & Tax Service is headquarted at 1307 NE 78th St Vancouver, WA 98665. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Northwest Accounting & Tax Service by dialing (360) 694-8206 or visit their website
How much monetary loss is incurred by Northwest Accounting & Tax Service’s customers?
According to the reviews posted by Northwest Accounting & Tax Service’s customers, US $3584 was the total loss incurred, and hence the severity of the scam is medium.

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Reported Loss :3584 $
Severity of Scam :Medium
Reported by : Anonymous
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