Namecheap is a scam company.
Namecheap support staff are very unprofessional. They take more than 4 days to successfully transfer you a domain, and also they don’t inform you if there are any issues until you find it and contact them!
I contacted them every day and every time they say they are working on it; and that there is some type of problem.
Then when you request to talk to the manager they hold your phone and make your wait for 20 minutes.
Why they pretend like they are so busy?
Then he tell you same stuff again and again!
what they have replied to me is below.
Thank you for getting back to us.
Unfortunately, the provided picture is not sufficient for verification.
Alternatively, you can provide us with a color photo quality copy of your identification (passport, driver’s license, or any other form of government-issued identification) for verification purposes.
We regret to cause any inconveniences to you, however, due to high rate of fraud/identity theft cases in the industry, we have to use strict verification practices.Sending documents for verification purposes is a common practice for all registrars.
Namecheap has been in business for 15 years and has reputation of a trustworthy company. The documents cannot and will not be disclosed to any third parties in any case and will be used for verification purposes only.
If we do not hear back from you within 24 hours we will be forced to cancel your orders.
Your understanding is appreciated.
Looking forward to hearing from you.