Movement Mortgage

Staff Is Horrible

If you are going to use Movement Mortgage than they are going to scam you. If you are reading this complaint, I advise you, please stay away from them.

They will show you stars and give you stones. They lie with you each and every step and deny all. You need to make sure whatever the process you are going through, you need to make it in writing.

They are bothered to process your documents, they drag their feet so  you can not close within the deadline provided by them.

They tell you that there is no problem closing when you have a contract date and after a few days from closing they say “we cant close for 2 more weeks”.

Then they ask you for more document, docs they already have and should have had processed already. These people and the company should be fined, forced to pay huge monetary damages and close this business down.

They should have their licenses revoked in the mortgage field. I’ve been around the mortgage field, these are the most incompetent people.

We lost the house we had a contract on, because they changed the closing date we had of June 10,2016 to the 20th, then to the 27th of June.

We kept asking we will still close on June 10th, their reply, yes no problem, we might even be able to close early. then they pulled they scam.

They had every document they asked me but its looked like, they never knew about to process the documents in order to close the loan. They just want me to pay extra closing fees and to ruin my credit line up with other loan officers.

This delays the loan closing process. I scanned and sent them over 50 emails containing over 30 documents. I was using the mail tracking software but you know what, they never opened any emails and kept asking me to send the documents over and over again.

The loan officer I used was Sara Deere, her assistant Heather Santana and the processor, in between they switched processors to delay my loan closing process. These are the people I had dealing with but the company I later found out has a history of the type of practice.


Is Movement Mortgage a scam?
Movement Mortgage is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Movement Mortgage legit?
First Movement Mortgage is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Movement Mortgage’s consumers?
There is/are 4 review(s) posted about Movement Mortgage and it indicates that the severity of the scam is High.
Where is Movement Mortgage located?
Movement Mortgage is located at 4700 Falls of Neuse Rd #120, Raleigh, NC 27609, USA. You can contact Movement Mortgage by dialing (919) 535-4760 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Movement Mortgage’s customers?
According to the report(s), US $3266 was the total loss incurred by Movement Mortgage’s customers.

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4 Reviews on Movement Mortgage

  1. If you are in a competitive sellers market use another lender. Don’t be fooled by the initial promise of a good rate and quick closing. The risk of losing the house you have a contract to buy is high with this lender. Confusion between the processor and loan agent vs underwriter seems to be a usual act.

  2. Agree, it seems to be poor communication between a certified loan agent and a new assistant until the act keeps repeating. As above send documents asked for then have then ask for more of the same.

    If you have 20%+ down and a fico score> 740 they might get it done but you are going to be in a state of limbo while your escrow days tick by waiting to see it they will perform.


    WOULD NOT RECCOMEND! This company lost me thousands of dollars due to an error on their end. As if that is not bad enough they acknowledged they made the mistake describing it as “disgusting” then told me I do not have enough documentation support them reimbursing me the money that cost me. Lenders should be honest, trust worthy and compassionate. “Disgusting” experience I would never wish on anyone!!!

  4. Highly recommended.

    Pleasant and hassle free experience. Susan and her team were fantastic and extremely easy to deal with. They kept me updated the entire time and worked with me to get the best loan option available with a good rate. Highly recommended.

Reported Loss :3266 $
Severity of Scam :High
Reported by : Anonymous
Views :