MountainOne Bank

Customer Service

We worked closely with a MountainOne mortgage specialist in In Rockland, MA. for the mortgage on our new home.

We knew our mortgage was going to be sold soon after we signed the papers -that’s just the way it is.

What we didn’t know was MountainOne was going to sell our mortgage to a low income/low-no credit, bottom of the barrel/scamming home loans bank.

We both have 780+ credit scores and feel that we were the “good” loan that was thrown in with a pile of less than perfect loans.

The bank they sold us to (CALIBER) has been nothing but a nightmare for us! All of the negative reviews are 100% true.

It’s a constant struggle with them -it seems like they try to set you up to fail.. they hold mortgage payments made by check for 5 days before posting the payment to your account -if it’s posted past the due date it’s your problem, they charge a fee if you make the payment online or on the phone, etc.

We have been in contact with MountainOne for the last 4 months PLEADING with them to take our mortgage back from the nightmare of a bank that they sold us to and make this right.

Melissa at MountainOne gave us her final decision today and that was we can refinance through them (MountainOne) at the current HIGHER interest rate + closing costs.

We just paid them closing costs 4 months ago! They sold us up the river and now we have to pay them to fix the mess that they made… UNBELIEVABLE !

We are now doing what we should’ve done 4 months ago and speaking with other finance/mortgage people and a lawyer to find out if what MountainOne did is legal.

It can’t be OK to do this to a consumer… AVOID MOUNTAINONE IN ROCKLAND MA.


Is MountainOne Bank a scam?
MountainOne Bank is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is MountainOne Bank legit?
First MountainOne Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by MountainOne Bank’s consumers?
There is/are 1 review(s) posted about MountainOne Bank and it indicates that the severity of the scam is Medium.
Where is MountainOne Bank located?
MountainOne Bank is located at 279 Union St, Rockland, MA 02370, USA. You can contact MountainOne Bank by dialing (855) 444-6861 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by MountainOne Bank’s customers?
According to the report(s), US $4378 was the total loss incurred by MountainOne Bank’s customers.

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Reported Loss :4378 $
Severity of Scam :Medium
Reported by : Anonymous
Views :