MIT Federal Credit Union

Horrible Service Here

Horrible service here. MIT Federal Credit Union have a hotline that you can call but they’re not authorized to do much.

My account was frozen (due to fraudulent activity)when I called into the hotline last week they told me that they didn’t see anything on the account.

I call again Monday and that’s when I found out about the fraud, only bc I took initiative to contact them about it.

I wasn’t too upset at this point and requested a new debit card. I received it but no new PIN number, I called the branch to ask what my new pin was and I was told TWICE that the pin was not changed.

Fast forward to today I go to use an ATM only to be told that my PIN has changed, I go home to check the mail and see if o received anything-nothing.

I call the hotline only to be told that on weekends they can’t see our PINs. Now I have a debit card and no access to my account AGAIN bc they cannot help me.

I’ll be taking my business else where and if you’re smart you will too.

Is MIT Federal Credit Union legit?
MIT Federal Credit Union is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a MIT Federal Credit Union as a negative rating, and only a few left positive feedbacks.
Where is MIT Federal Credit Union located?
MIT Federal Credit Union is headquarted at 700 Technology Sq Cambridge, MA 02139. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact MIT Federal Credit Union by dialing (617) 253-2845 or visit their website
How much monetary loss is incurred by MIT Federal Credit Union’s customers?
According to the reviews posted by MIT Federal Credit Union’s customers, US $8928 was the total loss incurred, and hence the severity of the scam is medium.

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Reported Loss :8928 $
Severity of Scam :Medium
Reported by : Anonymous
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