Milestone OrthodonticsI certainly did not receive any "quality care" from this office
For the record, no employee was assaulted. Assault is a severe term, and adults should be careful when using this term.
Assault can cause physical injury, and many people have suffered from it.
Although I acknowledge that tissue was thrown at her, it was thrown in her face with my back.
The air resistance of the tissue prevented it from touching her.
Although you claim to be trying to ensure that I am satisfied, I was not provided with “quality care.”
Your practice of requiring payment before treatment was completed is too frequent.
What if my retainers weren’t fitting, and I had to return them? What if my retainers didn’t work and I had to return them? No. Kim acted unreasonably, and this should be noted.
The responses I received in the office and my previous review were very disappointing.
Multiple people treated my family at the same office, totaling more than $20K.
Our insurance didn’t cover this, so we had to pay all out of pocket.
I requested a simple discount because many treatment plans include replacement retainers.
Who knows? Maybe my plan was included, and I’m just not being told.
I looked at the total cost of my treatment and found that there was no breakdown.
This leads to grave suspicion. My previous statement is still valid: I hope Kim is fired for her unacceptable conduct.
My actions were justifiable in every way. It is rude and unwise to make negative comments back the way Dr. Milestone or the responsible party did this.
I don’t deserve to be treated in this manner, and you, as a company, should realize that the customer is always right.
As this is my second review, the sign in your waiting area states that I now have two Starbucks gift coupons.
1 Review on Milestone Orthodontics
Horrible experience! It made my sleep apnea and TMJ pain 10x worse. He attempted to bribe my release from the state dental board illegally. He asked me to help his daughter get a job in my field of work one year after I had finished treatment. I wouldn’t recommend him to my worst enemy.