Mattress Firm TenleytownDon't go here to buy a mattress.
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Don’t go here to buy a mattress. The customer service is horrible. Go down the street to Mattress Warehouse and ask for either Jay or Clarence. They are superb! The saleperson here is just rude, not attentive, and just an ass. If you decide NOT to buy something from him, he’ll make a snide comment. The funny thing is that we ended up buying over 5K worth of stuf, but we went next door to mattress warehouse. We would have bought from here if the customer service was better. This place is horrible. Stay away! I would give it negative stars if that was possible. From the moment we walked in, we couldn’t get out of here fast enough.
Is Mattress Firm Tenleytown a legit?
Mattress Firm Tenleytown is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is Mattress Firm Tenleytown located?
Mattress Firm Tenleytown is headquarted at Murdock Mill Road Northwest DC US. You can contact Mattress Firm Tenleytown by dialing (202) 244-3905 or visit their website mattressfirm.com.
How much monetary loss is incurred by Mattress Firm Tenleytown’s customers?
According to Mattress Firm Tenleytown’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is extremely low.
3 Reviews on Mattress Firm Tenleytown
Just bought a mattress at mattress firm.
Just bought a mattress at mattress firm. Jemal was very friendly and helpful. A pleasure to work with him! He spent some time running the numbers and was able to give me a really good deal. Also got next day delivery!
I purchased a mattress set today so it hasn't been delivered yet.
I purchased a mattress set today so it hasn’t been delivered yet. Chima helped me select a mattress that fit my needs and my budget. He was courteous and knowledgeable and patiently answered all of my questions.
There was no pressure. If things go as well with the delivery I will upgrade my rating. Ask for Chima if you are in the market for a new mattress. You won’t be sorry. He told me that he transferred to this store about a month ago.
Store was closed during hours it had posted as Open and the phone number didn’t work.