Marlo Furniture Warehouse & Sho...
Do not shop here!
please beware buying from this location, if you can visit another retailer please do. worst experience in my 31 years of living. poor customer service, poor management. unable to ever reach customer relations or corporate im not sure how these people are even still in business!!!!!!! if i could give no stars i would but for some reason Dirty Scam wont allow it.
Is Marlo Furniture Warehouse & Showroom a legit?
Marlo Furniture Warehouse & Showroom is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 32 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is Marlo Furniture Warehouse & Showroom located?
Marlo Furniture Warehouse & Showroom is headquarted at Marlo Lane 3300 MD US. You can contact Marlo Furniture Warehouse & Showroom by dialing (301) 735-2000 or visit their website marlofurniture.com.
How much monetary loss is incurred by Marlo Furniture Warehouse & Showroom’s customers?
According to Marlo Furniture Warehouse & Showroom’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is extremely low.
Lynell is truly a positive addition to your store.
I have been shopping at the Forestville Marlo furniture for years and I love their furniture. It was nice to see a respectful and knowledgeable young man (Lynell Alston) representing Marlo to the fullness. He was very professional and knew the furniture items very well and it is always nice when you have a pleasant shopping experience. Lynell is truly a positive addition to your store.
great and wonderful experience.
great and wonderful experience. lynell and ms Cassandra answered our questions and steered us in the right direction.terri and billy cory were satisfied at the Forestville marlo store after visiting all the others.thanks again,wc
I didn't put the names as I've complained directly to the corporate office and await a call from the District Manager and Board of Directives!!!
This 3star review is SOLELY and ONLY RELATED to one employee, Ms. TAMEKA who exhibits superior professionalism that has a lasting impression of positivity, so I write to encourage her to continue in her contagious uplifting spirit with sincerest hopes that it will carryover to the other staff or perhaps the Executives with place her at another location so that she’ll flourish even more.
This Forestville store needs an overhaul and intense training on respect and professional self-control as this lacks in its management and several other staff as it’s environment is truly unprofessional and lacks true customer service skills with so much disrespect,
literally conduct that’s offensive in a customer service work environment as its allowed in conversations that are argumentative directly and openly towards customers. I didn’t put the names as I’ve complained directly to the corporate office and await a call from the District Manager and Board of Directives!!!
Great Service
we were very pleased with Forestville marlo and will give sale lady joyce chambers credit
We bought furniture for our new home.
We bought furniture for our new home. Mr jameel hammad help us a lot. He is very friendly & help us beginning to end. If u buy anything with marlo definately go with him.. we had great purchase with his help & he recommend us a very good mattress.
I ended up purchasing a buffet and will come back to Q for future purchases.
I had a great experience with Q at the Forestville location. He greeted my family with a warm welcome when we entered the store. He was very attentive and personable. He wasn’t pushy but was very patient. I ended up purchasing a buffet and will come back to Q for future purchases.
We bought furniture for our new home.
We bought furniture for our new home. Mr jameel hammad help us a lot. He is very friendly & help us beginning to end. If u buy anything with marlo definately go with him.. we had great purchase with his help & he recommend us a very good mattress.
I ADVICE NO TO DEAL WITH THEM , SHAME FOR THIS COMPANY TO DO BUSINESS IN UNITED STATE
I wish if there is less than one star for this company , because today they delivered to me a couch and chair that cost me ABOUT 1500$ , and it was too big for my living room ,
i want to return it and get refund, they told me if i do that it will be 30% cut from the price (450$), i told them if i know this the policy i would not buy from them , I ADVICE NO TO DEAL WITH THEM , SHAME FOR THIS COMPANY TO DO BUSINESS IN UNITED STATE
Scammer
Very Simple! Do Not Buy Your Furniture Here.
Will never go back!
Will never go back! They begged me to give them good review at the time of purchase, which I did on a request of a nice person, But turned out to be a very bitter experience! Bad products.
Completely unacceptable.
This store is awful. They do not inform you of their policies up front, they keep telling you that everything will be delivered in 2 weeks and refuse to make multiple deliveries when things take over 8 weeks to come in. We purchased a dining room set, bedroom set and living room chair and paid in full.
8 weeks later we were waiting on 2 items and asked the remaining items be delivered free of charge while we waited another 6 weeks for the last 2 items (our purchase qualified for free delivery).
We were told no, we could not speak to a supervisor, and we would need to go into a store to cancel. I will never shop here again. We were clear when we bought we needed everything in 6 weeks. Completely unacceptable.
I would not recommend them and would not buy from them again.
Don’t be deceived by their ads. They don’t honor them. Their free delivery is not free. If they don’t have your items in stock expect it to take at least six weeks and don’t be fooled by their salespeople. I would not recommend them and would not buy from them again.
great and wonderful experience.
great and wonderful experience. lynell and ms Cassandra answered our questions and steered us in the right direction.terri and billy cory were satisfied at the Forestville marlo store after visiting all the others.thanks again,wc
Good Service
I went to Marlo’s on a mission! I was looking around not finding what I was looking for and David asked what I was looking for and then said follow me! Discounts and free set-up delivery! I have been happy every since!! His spirit is amazing and customer care 5 stars!
I went to Marlo Furniture to purchase a new sofa and loveseat.
I went to Marlo Furniture to purchase a new sofa and loveseat. The salesman was Carl, he was awesome! He went out of his way to assist me with all my questions and make sure that I was completely happy with the selections I had made. I also purchased a curio,
not only did Carl walk around the store to help me find the one I wanted, even when I wasn’t quite sure if it would match the sofa and loveseat, Carl asked for assistance from another employee and actually move the curio next to the loveseat so I could know for sure if the furniture would match and it did.
At that point I knew that Carl had to be a top salesman because of his desire to please the customer. He confirmed that he was and then he told me, I want to make sure you are happy with what you are about to purchase. If you go to Marlo Furniture in Forestville/District Heights be sure to ask for Carl!