Loudoun Heating & Air Condition...

He is completely unprofessional and has no idea what he's doing.

Stay away. This man has a violent temper when you question his work. He came and reinstalled our HVAC unit after we discovered it had been leaking through the floor into the downstairs ceiling. This was over the winter. It took him an eternity to put it back together, over three days, to a tune of $3,000. We could have basically bought a brand new unit for that price. The outside thermostat, which we never had a problem with before, was all of a sudden broken after he did the reinstall. Fast forward to spring and hotter temperatures. We noticed the drain pan was full of water again, and there was a leak in one of the pipes that runs the water out of the house from the drain pan. We would not have tested the AC in the winter, obviously.

We called him out to repair it, since this was not an issue we had before he reinstalled the unit. He came out and applied glue to the leaking joint and blew out the drain lines, claiming they were clogged, and charged us $180 for it. The next day, we check on the leak, and it’s *worse* than it was before. Water just steadily flowing all over the floor from the spot where he glued the joint together. Before his “repair,” it had been a very small leak. We called him out again, and requested he replace the entire piping and do the work correctly.

When he came back, I had a chance to speak to him and he got angry because I questioned his work, which is my right to do as a customer, and broke the door to my A.C. closet in a violent outburst because he couldn’t deal with his work being questioned, repeat repair work that should have been done correctly the first time he came out.

He is completely unprofessional and has no idea what he’s doing. Couple that with his inability to maintain a professional and courteous manner with customers leads me to warn anyone looking at him for repair work to take your business elsewhere.

Is Loudoun Heating & Air Conditioning a legit?

Loudoun Heating & Air Conditioning is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Loudoun Heating & Air Conditioning located?

Loudoun Heating & Air Conditioning is headquarted at Burnside Terrace Southeast 645 VA US. You can contact Loudoun Heating & Air Conditioning by dialing (703) 777-9446 or visit their website loudoun-hvac.com.

How much monetary loss is incurred by Loudoun Heating & Air Conditioning’s customers?

According to Loudoun Heating & Air Conditioning’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is extremely low.

Write a review or complaint on Loudoun Heating & Air Cond...

Your email address will not be published. Required fields are marked *

1 Review on Loudoun Heating & Air Conditioning

  1. Never Again

    New Years Day I woke up to no heat and tried to troubleshoot my furnace problem. I could not get it fixed on my own. I called Loudoun Refrigeration Heating & Air Conditioning and they assisted me over the phone and got me back up and running.

    To go that far over the phone and not try to get an in-home service call out of it is very nice. This type of work ethic is what will make me call them back in the future if I ever have any problems.

Reviews: 1
Reported Loss : 100 $
Severity : Extremely Low
Reported by : Anonymous
Views :