Lexus of Birmingham

These guys really don't want to sell a car
(17)
Reviews
(205) 397-6020 lexusofbirmingham.com
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This Lexus of Birmingham dealership is absolutely worthless. I’ve inquired about a month ago for a 2004 Lexus IS300 and offered to them what I believed was a reasonable price and they countered me with “We don’t negotiate prices”.

No problem, policy is policy.

Fast forward to yesterday and the price is now reduced below what I offered initially (lol) so I called them three times throughout the day.

Dialed 2 each time for sales with no response, left a voicemail and no one returned my call.

I called back today and spoke to a receptionist instead only to be forwarded to that same voicemail box.

I finally tried again and was able to reach someone in sales (thank god I thought!) in order to get a total out-the-door price so that I could prepare the amount of cash needed for purchase since i’m inquiring from Atlanta.

“I will have a sales manager call you”. No call and I can’t reach anyone. These guys really don’t want to sell a car. I give up.

Is Lexus of Birmingham a legit?

Lexus of Birmingham is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 17 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Lexus of Birmingham located?

Lexus of Birmingham is headquarted at 1001 Tom Williams Way Birmingham, AL 35210. You can contact Lexus of Birmingham by dialing (205) 397-6020 or visit their website lexusofbirmingham.com.

How much monetary loss is incurred by Lexus of Birmingham’s customers?

According to Lexus of Birmingham’s customers, a monetary loss of US $896 has been reported. The severity of entire incident reports is high.

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17 Reviews on Lexus of Birmingham

  1. The service reps keep you informed on the service of your vehicle.

    James Peace

    Bringing my auto in for service is a pleasure. The waiting area is nice; good snacks, coffee, soft drinks. One can easily get on the internet or watch TV. The service reps keep you informed on the service of your vehicle.

    Reply

  2. What do they do with the mats, anyway

    Suzanne Wilson

    it was worth the 150 mile drive to get this vehicle. I don’t expect much follow up from them. I basically had to make the sale myself. Not a lot of motivation there. But when you’re selling $75000 – $90000 vehicles,

    what’s a $20000 purchase to them. Maybe next time I can get a New Lexus and get the royal treatment. What do they do with the mats, anyway?

    Reply
Reviews: 17
Reported Loss : 896 $
Severity : High
Reported by : Anonymous
Views :
Views 127

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