This Lexus of Birmingham dealership is absolutely worthless. I’ve inquired about a month ago for a 2004 Lexus IS300 and offered to them what I believed was a reasonable price and they countered me with “We don’t negotiate prices”.
No problem, policy is policy.
Fast forward to yesterday and the price is now reduced below what I offered initially (lol) so I called them three times throughout the day.
Dialed 2 each time for sales with no response, left a voicemail and no one returned my call.
I called back today and spoke to a receptionist instead only to be forwarded to that same voicemail box.
I finally tried again and was able to reach someone in sales (thank god I thought!) in order to get a total out-the-door price so that I could prepare the amount of cash needed for purchase since i’m inquiring from Atlanta.
“I will have a sales manager call you”. No call and I can’t reach anyone. These guys really don’t want to sell a car. I give up.