Lexus of Birmingham

These guys really don't want to sell a car

This Lexus of Birmingham dealership is absolutely worthless. I’ve inquired about a month ago for a 2004 Lexus IS300 and offered to them what I believed was a reasonable price and they countered me with “We don’t negotiate prices”.

No problem, policy is policy.

Fast forward to yesterday and the price is now reduced below what I offered initially (lol) so I called them three times throughout the day.

Dialed 2 each time for sales with no response, left a voicemail and no one returned my call.

I called back today and spoke to a receptionist instead only to be forwarded to that same voicemail box.

I finally tried again and was able to reach someone in sales (thank god I thought!) in order to get a total out-the-door price so that I could prepare the amount of cash needed for purchase since i’m inquiring from Atlanta.

“I will have a sales manager call you”. No call and I can’t reach anyone. These guys really don’t want to sell a car. I give up.

Is Lexus of Birmingham a scam?
Lexus of Birmingham is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Lexus of Birmingham legit?
First Lexus of Birmingham is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Lexus of Birmingham’s consumers?
There is/are 17 review(s) posted about Lexus of Birmingham and it indicates that the severity of the scam is High.
Where is Lexus of Birmingham located?
Lexus of Birmingham is located at 1001 Tom Williams Way, Birmingham, AL 35210, USA. You can contact Lexus of Birmingham by dialing (205) 397-6020 or visit their website lexusofbirmingham.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Lexus of Birmingham’s customers?
According to the report(s), US $896 was the total loss incurred by Lexus of Birmingham’s customers.

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17 Reviews on Lexus of Birmingham

  1. The service reps keep you informed on the service of your vehicle.

    Bringing my auto in for service is a pleasure. The waiting area is nice; good snacks, coffee, soft drinks. One can easily get on the internet or watch TV. The service reps keep you informed on the service of your vehicle.

  2. What do they do with the mats, anyway

    it was worth the 150 mile drive to get this vehicle. I don’t expect much follow up from them. I basically had to make the sale myself. Not a lot of motivation there. But when you’re selling $75000 – $90000 vehicles,

    what’s a $20000 purchase to them. Maybe next time I can get a New Lexus and get the royal treatment. What do they do with the mats, anyway?

  3. Bringing my auto in for service is a pleasure.

    Bringing my auto in for service is a pleasure. The waiting area is nice; good snacks, coffee, soft drinks. One can easily get on the internet or watch TV. The service reps keep you informed on the service of your vehicle.

  4. Fon Amerson is the best Service Manager

    Fon Amerson is the best Service Manager, I have worked with in more than 50 years. He needs to be given a promotion, a raise, and a bonus.

  5. The service reps keep you informed on the service of your vehicle.

    Bringing my auto in for service is a pleasure. The waiting area is nice; good snacks, coffee, soft drinks. One can easily get on the internet or watch TV. The service reps keep you informed on the service of your vehicle.

  6. This whole financing mess has left a really bad taste in my mouth.

    Now we’re stuck with having to pay an extra $2000 to pay it off????!!!! We were trying to get ahead, and Lexus tricked us. I love my SUV and wanted another Lexus in the future, but I don’t want another one anymore. This whole financing mess has left a really bad taste in my mouth.

  7. Will definitely buy from them again.

    Bought car from this dealership and it was a great experience! Patrick was very easy to deal with and helped us get to the payment we wanted. Will definitely buy from them again.

Reviews:17
Reported Loss :896 $
Severity of Scam :High
Reported by : Anonymous
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