JHW Locksmith Station

Miss Behaviour

I used this location for a UPS package pickup, because a box outside a door in SF is just asking for it to get stolen. I got the notification from UPS at around 4pm that the package had been delivered to JHW Locksmith. I swung by a little after 5 to pick it up.

John White asked for my name and the last four of the tracking number, took a cursory look through the packages behind the desk, and announced that it wasn’t there. I called UPS to double check that it had actually delivered the package and they confirmed that John himself had signed for it. John reiterated that it wasn’t there to the lady on the phone and she directed me to contact the sender.

This is all par for the course with UPS, so let’s get to why I’m writing this review. I asked John if he’d be willing to check one more time. He declined. I asked if he’d be willing to let me quickly check if he didn’t want to (it’s a pretty small, quiet store and the packages were just stacked right behind the counter). He took an extremely aggressive tone and said “You don’t pay me. It’s not here. Now get out of my store.” He was practically yelling by the end.

Given his behavior, I wouldn’t be surprised if he comments on this and lies about what happened and tries to make me look bad, but I wanted to share so that you can be warned.

Is JHW Locksmith Station a legit?

JHW Locksmith Station is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is JHW Locksmith Station located?

JHW Locksmith Station is headquarted at United State. You can contact JHW Locksmith Station by dialing (415) 863-8118 or visit their website N/A.

How much monetary loss is incurred by JHW Locksmith Station’s customers?

According to JHW Locksmith Station’s customers, a monetary loss of US $139 has been reported. The severity of entire incident reports is high.

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3 Reviews on JHW Locksmith Station

  1. One thing I know for sure they are reliable and will get the job done at a reasonable price.

    I had the pleasure of visiting JHW Locksmith while I was in San Francisco and found the service to be outstanding. The workers are very knowledgeable about the business of cutting keys. One thing I know for sure they are reliable and will get the job done at a reasonable price.

  2. I will use him again for anything lock related.

    John was extremely friendly, helpful, and fast! He was also very honest and priced his services very fairly! Not even a question, I will use him again for anything lock related.

  3. I waited a while and then left. Hopeless.

    We’ve had trouble with parcels from UPS getting ‘lost’ here before – they’ve turned up eventually so hasn’t been a huge problem but it seems very disorganized and the owner doesn’t seem particularly bothered about whether or not he keeps hold of parcels for you or not.

    Yesterday I checked the opening times and went to drop off a parcel in the middle of the afternoon. The shop is up a hill and I pushed my toddler up there to discover it was closed. No note or explanation as to whether they were reopening that day. I waited a while and then left. Hopeless.

Reviews: 3
Reported Loss : 139 $
Severity : High
Reported by : Anonymous
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