Invision Optometry

the retail end ofthe operation

FIrst let me say… I love Dr Edna Lee. She was so thorough and really informed me well on the health of my eyes.

My complaint is with the retail end of the operation. It felt rushed, impersonal, and rude. The woman who helped me was named Lisa. I told her I had VSP and the next thing I know I was a second class citizen. She stopped showing me frames and went to talk to het coworker. (giggling in the process made me fell ridiculed BTW) when I asked her to show me some more frames she acted like I was interrupting her. I heard her say to her fellow coworker, “he’s only another vsp patient” what does that mean? Because I am not paying cash, I am not worthy? I am sorry the rating is not higher because the Dr. was truly excellent. But, I did not walk out of here feeling good.

See the Dr. and buy your glasses elsewhere!

Is Invision Optometry a legit business?

Invision Optometry is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Invision Optometry located?

Invision Optometry is headquarted at United State. You can contact Invision Optometry by dialing (415) 563-9003 or visit their website invisionopto.com.

How much monetary loss is incurred by Invision Optometry’s customers?

According to Invision Optometry’s customers, a monetary loss of US $388 has been reported. The severity of entire incident reports is high.

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3 Reviews on Invision Optometry

  1. Bait and switch price gouging

    Bait and switch price gouging. I have no vision insurance. Invision Optometry agreed to a less expensive vision check only appt if I could provide evidence of a complete eye exam in the past year. I emailed my records. At my appt, they said I’d have to pay for a full exam because the past exam had been May and it was now July and hence not within 365 days. They never said it had to have been within 365 days-only in the past year, and they had time to inform me or cancel the appt the exam didn’t meet their timing standards. They chose to wait until after I’d taken time off work and shown up, hoping to force me to pay more. I left and will never return.

  2. save yourself the drama!

    They have messed up three out of four contact lens and frame orders for me. Then they proceed to act like I am being impatient or something. Mia is actually the worst. All I can say is, she seems a bit fake to me, really in your face helpful, then when sale is finished, or she knows there isnt going to be one, she moves on.

    Kinda makes you think either there is a quota she must make, or some kind of bonus in it for her. Dr. Lee wouldn’t do that though, she is to nice!!! get your eye exam here, and glasses else where, save yourself the drama!

  3. save yourself the drama!

    They have messed up three out of four contact lens and frame orders for me. Then they proceed to act like I am being impatient or something. Mia is actually the worst. All I can say is, she seems a bit fake to me, really in your face helpful, then when sale is finished, or she knows there isnt going to be one, she moves on.

    Kinda makes you think either there is a quota she must make, or some kind of bonus in it for her. Dr. Lee wouldn’t do that though, she is to nice!!! get your eye exam here, and glasses else where, save yourself the drama!

Reviews:3
Reported Loss :388 $
Severity of Scam :High
Reported by : Anonymous
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