Industrial Home

I was told that shipping and delivery could take up to 2 months.

After ordering a dining table from their website, I was told that shipping and delivery could take up to 2 months. While that’s unreasonable in 2016, I decided to be patient. A month later, I got a delivery date. They called a few days later to say that the table was damaged; it’d be another couple of months to get a replacement. Staff was apologetic but unsurprised. Lots of stores offer comparable merchandise at similar prices. If Industrial Home is going to charge premium prices (which they mosy certainly do), they need to offer premium service (which they most certainly do not). Bad inventory control and supply chain management: these are unfortunate qualities for a home furnishings retailer. I’ll shop at other stores that offer service and quality to match their prices.

Is Industrial Home legit?
Industrial Home is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a Industrial Home as a negative rating, and only a few left positive feedbacks.
Where is Industrial Home located?
Industrial Home is headquarted at United State. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Industrial Home by dialing (301) 360-0600 or visit their website industrialhome.com.
How much monetary loss is incurred by Industrial Home’s customers?
According to the reviews posted by Industrial Home’s customers, US $100 was the total loss incurred, and hence the severity of the scam is extremely low.

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3 Reviews on Industrial Home

  1. Chris and team redid my townhouse.

    Chris and team redid my townhouse. LOVE what they did, I get so many compliments and everyone asks where I got my furniture.

    December 16, 2018

  2. Lots of stores offer comparable merchandise at similar prices.

    After ordering a dining table from their website, I was told that shipping and delivery could take up to 2 months. While that’s unreasonable in 2016, I decided to be patient. A month later, I got a delivery date. They called a few days later to say that the table was damaged; it’d be another couple of months to get a replacement. Staff was apologetic but unsurprised. Lots of stores offer comparable merchandise at similar prices.

    If Industrial Home is going to charge premium prices (which they mosy certainly do), they need to offer premium service (which they most certainly do not). Bad inventory control and supply chain management: these are unfortunate qualities for a home furnishings retailer. I’ll shop at other stores that offer service and quality to match their prices.

  3. They will do great there.

    What a great store! Perfect for Fedricks, MD. It’s so chic with just the right amount of bling, gorgeous show room. Just moved to the area and needed some design services, found everything I needed – and more.

    Cool owner, friendly designer who loves furniture and it shows. Best of luck! They will do great there.

Reviews:3
Reported Loss :100 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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