Ida Culver House Broadview

Disgusting and Not professional

Ida Culver House Broadview is not impressive. Appears nice initially. The up front sales team excels. After that the staff is below average. After taking a week to evaluate my parent, they have taken over another week to give us back the $5000.00 deposit they cashed (even after repeated emails telling them we need the money).

Here is the topper: The person evaluating our parent was borderline brash with us over the phone setting up the assessment BUT when she called to tell me our parent was declined she was sickening sweet with so many compliments (BTW this time she was on speaker phone with her boss in the room). Disgusting and Not professional.

This was not our first encounter with rudeness with this company. When our parent was discharged from the nursing rehab facility…the staff showed absolutely zero empathy or concern. I thought the assisted living part of this facility would be different. I was wrong.

Empathy and customer service at ERA Living (the parent company) must not be a something they instill in their employees.I would look elsewhere.

Is Ida Culver House Broadview a scam?
Ida Culver House Broadview is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Ida Culver House Broadview legit?
First Ida Culver House Broadview is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Ida Culver House Broadview’s consumers?
There is/are 8 review(s) posted about Ida Culver House Broadview and it indicates that the severity of the scam is High.
Where is Ida Culver House Broadview located?
Ida Culver House Broadview is located at 12505 Greenwood Ave N, Seattle, WA 98133, USA. You can contact Ida Culver House Broadview by dialing (206) 361-1989 or visit their website eraliving.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Ida Culver House Broadview’s customers?
According to the report(s), US $5000 was the total loss incurred by Ida Culver House Broadview’s customers.

Write a review or complaint on Ida Culver House Broadview

Your email address will not be published. Required fields are marked *

8 Reviews on Ida Culver House Broadview

  1. Peace of Mind for Me and My Mom

    My Mom was diagnosed with mild vascular dementia several years ago. For years she was able to live completely independently, but with time, her disease progressed to the point where we decided that she would do better in a supportive community. But where to move her? The choices seemed overwhelming.

    Over the years I’ve had experiences with a wide range of retirement communities, rehabilitation facilities, nursing homes, etc. involving family and friends, so I’d seen both the best and others I wouldn’t wish on anyone. This experience was really helpful, because when Mom could no longer live on her own, I already had an idea about what I wanted for her. We ultimately selected IDA CULVER HOUSE BROADVIEW for its reputation, range of services, location, gorgeous campus, and most importantly, its memory care unit. We couldn’t be happier. Here’s why I chose them.

    First, I spoke to a lot of professionals in the field, friends, and colleagues when the (somewhat frantic) search began and was surprised how many had parents or knew friends’ parents who lived at ICHB and they all raved about it. That was a great first sign.

    Second, it’s locally owned and operated and is not part of a national franchise, so it feels less corporate and more home-y than other facilities with a wonderful focus on the residents. At the same time, it’s an expansive 8-acre campus with a range of living options and is beautifully manicured with gorgeous trees, flowers, paths, both indoor and outdoor seating areas, a beautiful second floor library with big picture windows, and a dining room with beautiful views of the water and mountains.

    Third, high staff turnover in this business is pretty common. So I was pleasantly surprised to learn how many staff members have been with ICHB for 10 or 20 years or longer. It’s a testament to how the company treats its staff. Personally, it’s important that the folks who are looking after my Mom like what they do, care about the residents, and that the relationships she builds will be lasting. This is especially important for those with memory problems. I’ve spent quite a bit of time interacting with staff over the past five or six months and continue to be impressed by how caring, helpful, and personally invested they all are.

    Fourth, ICHB is a great choice if you have a parent who wants to find a place to retire and age in place. Three options are available: 100% independent living in studios, one-bedroom or two-bedroom apartments; independent living with assisted living services added as needs increase; and memory care. The last thing I wanted for my Mom was to move her into a place only to have to move her elsewhere for memory care when the time came; I wanted more certainty and stability for her. ICHB was a great fit for this reason. When my Mom first moved in, she had a gorgeous, brightly lit studio apartment with a view of Puget Sound and the Olympics with trees right outside her window. Everything was new and clean. It was amazing! There were lots of planned activities, classes, social events, and options for staying busy, making friends, and pursuing hobbies (I receive regular courtesy emails with lists of planned and upcoming offerings). Given her needs at the time, we arranged for her to have assisted living services to provide her the extra help she needed. When her dementia progressed, the Nurse Director helped us transition her into ICHB’s memory care unit, called the Terrace. The staff in the Terrace is experienced with Alzheimer’s and dementia and know how to provide specialized support to the residents. Her days are filled with activities and she seems happier than ever.

    I recognize this has been a really long review (hopefully it won’t be a tl;dr kind of thing) but I wanted to share this in the event it might be helpful to others who are where I was when our journey began. The thing that has made the most difference to me is the peace of mind I now have knowing that Mom is being well taken care of, is happy, and that if either she or I ever need anything, the staff at ICHB is there for us.

  2. My mother has short term memory loss.

    My mother has short term memory loss. She lost her husband and needed more care and stimulation. She is in her 90’s and other than short term memory loss, vibrant and with it.

    Ida Culver has a Broadview club option that really stimulates this short of memory loss ( versus advanced dementia or Alzheimers) provides great activities and friendship. The facility is beautiful and well run, the care is individual but the Broadview Club is a godsend. Very impressed with the care and kindness of this wonderful facility.

  3. Thank you so much! You truly are the BEST!

    I’m very pleased with the care given to my dad from Ida Culver staff. Everyone is amazing and our family is very grateful. Special thanks to Ken, Petra, Chris, Jennifer, Tek, Saed, Berook, Espi, Katherine, Karen, Billy, Rawa, Megan.

    It’s so hard to trust other people to take care of someone who you love so much. I’m thankful that my dad is in great hands and in a beautiful place like Ida Culver House Broadview. Thank you so much! You truly are the BEST!

  4. Scammer

    many are brought there and left to die alone. But if you are the person who cares and want your loved one to live out a quality life put them in an adult family home, a good one of course. Otherwise the only attention they get is medication management, food, and clothes.

    Most residents in wheel chairs don’t seem to even be able to talk anymore so they can’t advocate for what’s right. Good luck to you if you put your relative there and walk away. Even though I have no inheritance to receive from my father I know what goes around comes around and I always advocate for him to the best of my ability as I would hope someone will do for me should I live to be 91 or any old age. Regretfully,

  5. It is very sad to see this.

    While Ida Culver is a beautiful facility and great for Assisted Living or Independent Living the Nursing Home in Building D has caused me sleepless nights! There is a breakdown in communication to say the least! Shift changes are awful as one person after the next is uninformed about changes.

    My dad was moved from one noisy room to another with roommate who wanted the lights on all night and no one informed me of this. My dad has become sleep deprived! He craves coffee all day as a result of trying to stay awake. People are woken up at all hours of the night for medication, blood sugar tests etc. It is very sad to see this.

  6. Not sure what is causing redness. He had the beginning of a pressure sore and apparently no one reported it or noticed it except me.

    After state complaints and ombudsman meetings, initially I saw some improvement. Then they fall down again. If you look at Joyce H.’s review she says it’s from “over twenty years ago. Really? why post now? My dad is on the 2nd floor, many of the nurses have a covertly hostile attitude in caring for my dad. Yes the nursing facility wants him out of there because he is costing money for extra care. The nurses go in at all hours of the night “still.” I literally had to confront Shari after she entered the room 4-6 times in the morning. She could have timed my dad’s roommates nebulizer (so loud) for later in the morning but torture is the name of their game.

    Let the residents keep their lights, tv all night and some try to cover their eyes with blanket and one with his baseball cap. In most rooms you will see lights on and this begins the process of sleep deprivation. It has become so obvious! My dad moved in to IDA Culver as a robust man not on any medication-now he has lost muscle mass, his weight dropped significantly.

  7. perhaps you like that because then you get your precious "rehab" high paying insurance clients?

    My dad is still at IDA Culver as I wait to move him to an adult family home. We have never been treated so Poorly! I can tell by all the recent high review ratings IDA Culver has something to do with encouraging this. Because my dad is Medicaid and has occurred extra expenses to IDA Culver, we are really getting the shaft. No matter where we turn we are treated so disrespectfully. There are some great staff on the 3rd floor of assisted living and the case manager is great.

    The skilled Nursing home is atrocious to us! There are at least 7 people who passed away in 3 weeks time is what I was told!!!!!!!!! 4 on the second floor, rehab and long term care (although they want to phase out of long term care because insurance doesn’t pay much) 3 people died on the 1st floor of skilled nursing according to one resident.

  8. Not impressive. Appears nice initially.

    Not impressive. Appears nice initially. The up front sales team excels. After that the staff is below average. After taking a week to evaluate my parent, they have taken over another week to give us back the $5000.00 deposit they cashed (even after repeated emails telling them we need the money).

    Here is the topper: The person evaluating our parent was borderline brash with us over the phone setting up the assessment BUT when she called to tell me our parent was declined- she was sickeningly sweet with so many compliments (BTW this time she was on speaker phone with her boss in the room). Disgusting and Not professional.

Reviews:8
Reported Loss :5000 $
Severity of Scam :High
Reported by : Anonymous
Views :