Home Decor Outlets

What a disgrace and terrible way to run a business.

Purchased a futon sofa Bed on 5/18/17. Was told by store employee to come back, they had to order. Charged $253.33 on our credit card. Went back to the store to pick up our futon sofa bed and discovered it was the wrong color. We asked that our credit card be refunded – we did not want the wrong color. Here we are 7/10/17 and we have not received the credit nor has a check been mailed to us. Initially this company told us that they could not issue a credit to our credit card. Corporate would have to issue a check. Now they are saying that corporate cannot issue a check and we would have to go back to the store and get a credit on our credit card. What is going on? They have earned interest on our money for alomost two months. What a disgrace and terrible way to run a business. BEWARE!!!!

Is Home Decor Outlets a legit?

Home Decor Outlets is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Home Decor Outlets located?

Home Decor Outlets is headquarted at United State. You can contact Home Decor Outlets by dialing (301) 333-1651 or visit their website hdoutlets.com.

How much monetary loss is incurred by Home Decor Outlets’s customers?

According to Home Decor Outlets’s customers, a monetary loss of US $200 has been reported. The severity of entire incident reports is extremely low.

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3 Reviews on Home Decor Outlets

  1. HOME DECOR looks tm like scam, today they sent me an invoice for so called purchase they calim I purchased from them. the invoice is dated 2020, two years old. I have never purchased any producr from HOME DECORE. they should be held accountable for scam act.

  2. Great customer service and product knowledge

    Great customer service and product knowledge. Asya was a great specialist that helped us as we viewed the pieces.

  3. What a disgrace and terrible way to run a business. BEWARE!!!!

    Was told by store employee to come back, they had to order. Charged $253.33 on our credit card. Went back to the store to pick up our futon sofa bed and discovered it was the wrong color. We asked that our credit card be refunded – we did not want the wrong color.

    Here we are and we have not received the credit nor has a check been mailed to us. Initially this company told us that they could not issue a credit to our credit card. Corporate would have to issue a check. Now they are saying that corporate cannot issue a check and we would have to go back to the store and get a credit on our credit card. What is going on?

    They have earned interest on our money for alomost two months. What a disgrace and terrible way to run a business. BEWARE!!!!

Reviews: 3
Reported Loss : 200 $
Severity : Extremely Low
Reported by : Anonymous
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