Himalayan HolidayersThey will not keep up the promise after taking the money.
This is in connection with our recent Himachal Tour package with Himalayan Holidayer aka Himalayan Holiday. We never expected such a bad experience with HIMALAYAN HOLIDAYERS even after selecting luxury package.
Except the Shimla all the other hotels (Manali, Dharmashala & Delhousie) are of 3rd class category, how can you offer such hotels in Luxury package? the same thing was also conveyed to you once we reached the Manali but there was no response from your end.
The Hotel Royal Grand in Manali, The Hotel Sky Haven in Dharamshala and Hotel Himalayan Resort in Delhousie was extremely worst, these are the very old hotels which was not maintained properly.
Above each Hotels was smelling bad once you enter into their rooms, there was no proper housekeeping into each above hotels, the bedding was uncleaned, no power in hotels most of the times, additional charges taken towards electrical heater and triple rates for mineral water.
The food quality was also not up to the mark. Such a bad experience. Are you taking regular survey of this hotels before offering or looking at the good prices/discounts you just booking this hotels.
Secondly we have asked for INNOVA at the initial stage of finalization and got Ertiga , which was very uncomfortable for all of all during whole tour.
For this reason we had very bad arguments with your travel coordinator at Shimla which you know very well. this is not acceptable and not professional approach by Himalayan Holidayer.
We had not negotiated even a single pie for overall package looking at the luxury which you will going to offer but never expect such worst experience. how can you compensate this ??? we realize that we loss almost our half package price without enjoying the tour.
During initial stage we clearly mentioned our requirements for god hotels and INNOVA car with professional driver, but HIMALAYAN HOLIDAYS are at not bother about the same. This was very bad experience.
Kindly let us know how will you compensate this ?? Our other colleague in Gujarat are inquiring about the same what will be our feedback ??
Greetings from Himalayan Holidayers!
We are pleased to confirm your 8 nights 9 days Luxury Holiday Package Delhi,Shimla,Manali,Dharamshala,Dalhausie,Delhi by cab. We have received Full payment Rs.1,17,800/- (Rs.30,321/- (By IMPS in Our ICICI Bank On 26/11/2018) and (Rs.28,579/-(By NEFT in Our ICICI Bank On 19/12/2018+Rs.12,100/- Paid to Driver+Rs.46,800/- Paid at Shimla Office on 25/12/2018.
Thanks & Regards
HEAVEN HIMACHAL 08 NIGHTS / 09 DAYS
Delhi-Shimla (02 nights)-Manali (03 nights) Dharamshala (01 Night)- Dalhousie (02 Nights)- Delhi
Day 01 (23rd Dec) :DELHI –SHIMLA (370 kms 8-9Hours.
Meal:- Dinner only
Arrival in Delhi, pick up from railway station/ Airport and transfer to Shimla. In evening reach at shimla, check into the hotel . Dinner, Overnight stay at hotel in shimla.
Day 02 (24th Dec) : SHIMLA – KUFRI
Meal:- Breakfast & Dinner
Today morning after breakfast car will pick you from hotel to kufri for full day fun . India’s one of the best holiday paradise Kufri in Shimla is beautifully tucked on an altitude of 2,622 meter, Via green valley Fagu. Overnight stay at hotel in Shimla.
Day 03 (25th Dec): SHIMLA – MANALI (270 KMS/ 7-8 Hours) :-
Meal:- Breakfast & Dinner
Today morning after breakfast leave for Manali, on the way sight-seeing like Sundernagarlake, Pandoh dam, Vaishno Devi Temple (Kullu) and overnight stay in Manali.
Day 04 (26th Dec): MANALI – LOCAL SIGHT SEEING :-
Meal:- Breakfast & Dinner
Today morning after breakfast full Day local sightseeing of Manali “HADIMBA TEMPLE” Built in 1553 with a superbly crafted four tiered pagoda roof, it is famous for its exquisitely carved doorway . “CLUB HOUSE” The Club House with its comprehensive facilities that include a roller skating rink, an auditorium, billiards rooms, a library, a bar and restaurant makes wonderful outing for the day.” Tibetan Monastery, Van Vihar, and “VASHIST” Well known for its hot springs. There are old temples dedicated to the sage Vashisth and to Lord Rama. overnight stay at Hotel in Manali .
Day 05 (27th Dec):- MANALI– SOLANG VALLEY
Meal:- Breakfast & Dinner
Solang Nala (Valley) drives its name from combination of words Solang (Nearby village) and Nullah (water stream). It is a side valley at the top of the Kullu Valley in Himachal Pradesh, India 14 km northwest of the resort town Manali on the way to Rohtang Pass, and is known for its summer and winter sport conditions. The sports most commonly offered are parachuting, paragliding, skating and zorbing.
Day 06 (28th Dec): MANALI– DHARMSHALA (240 KMS 8-9 HOURS):-
Meal:- Breakfast & Dinner
After having breakfast check out from the hotel and then depart for Dharamshala (240 k.m. 9 hr. Journey) enroute visit Palampur tea garden Check in to Hotel and overnight stay.
Dharmshala This is a hill station lying on the spur of the Dhauladhar range about 17 kms north- east of Kangra town. This hill station is wooded with oak and conifer trees and snow capped mountains enfold three sides of the town while the valley stretches in front. The snowline is perhaps more easily accessible at Dharamshala than at any other hill resort and it is possible to make a day’s trek to a snow-point after an early morning’s start. Dharamshala is also the headquarter of the Kangra district.
Day 07(29th Dec):- DHARMSHALA – LOCAL SIGHT SEEING -DALHOUSIE (125 KMS /3-4Hours) :-
Meal:- Breakfast & Dinner
Today after breakfast drive to visit Dharamshala sightseeing Bhagsunag Temple, Meclodganj, Tibtian Monastery (Dalai Lama’s Palace, Buddhist Monasteries). After complete sight seeing drive to Dalhousie. In evening reach at Dalhousie , check into the hotel. Dinner & over night stay at hotel.
Day 08(30th Dec):- DALHOUSIE – KHAJJIAR (23 KMS):-
Meal:- Breakfast & Dinner
Today morning breakfast Full day excursion to Kalatope and Khajjiar, India’s Mini Switzerland, a beautiful glad with the forest at its finger. Khajjiar 23 kms from Dalhousie by road and 13 kms from Kalatop is the mini Switzerland of India i.e. Khajjiar, at a height of 6400 ft. Hutchison writes, “Khajjiar is a forest glade of great beauty, 6400 feet above sea level”.
Day 09 (31st Dec):- DALHOUSIE – DELHI (570 kms 12-14 hours)
Meal:- Breakfast only
After breakfast check out from the hotel and then return back to Drop at Railway Station / airport to catch onward Train / Flight.
Season time : 15th April to 14 July, 15 Dec to 5th January.
Off season time :15th July to 1st Oct, 6th January 16th April
Luxury Holiday Package Cost = Rs.1,12,190 +5,610= Rs. 1,17,800/-
Hotel in Shimla Royal Regency,Dhalli Bypass, Sanjauli, Shimla, Himachal Pradesh 171012
Hotel in Manali Royal Grand,Before Green Tax Barrier, Kalath, Manali, District Kullu, Manali
Hotel in Dharamshala Sky Heaven Resort, Bhagsu nag, near Mcleodganj, Dharamshala Kangra Distt, Himachal Pradesh, Pin – 176219
Hotel in Dalhousie Himalayan Resort, Subhash Chowk, Patryani Road, 176304, Dalhousie, Himachal Pradesh
Holiday Package Includes:-
Accommodation in 2 rooms with 2 Extra Mattress for 8 Nights and 9 Days (Check in & checkout time 12:00 noon)
-8 Breakfast and 8 Dinner.
-All tour by 6 Seater Innova from Delhi to Delhi (a/c will work only plain area)
-Including all Parking Charges, Luxury tax, Toll Tax, Green Tax and Driver Stay.
-Cost include for 6 pax (4 Adults+2 Children 8 &12 Years).
-5% Govt. Service tax
-Any monument entry fees / camera fees.
-Any meal, which is not mention above.
-Any guide charges
-Any air / train fare or any items not specified under inclusions
-For Heater Requirement directly contact to Hoteliers
-Any adventure activity skiing, paragliding etc
-Any personal Expenses- Laundry, shopping etc…..
Kindly Carry print out of Confirmation mail
Transport Incharge:- Mr. Satyender Verma Mob. No. 09318099967, 09318099961 kindly call him on 22/12/18 for vehicle no. and mobile no. of driver.
-The rates are subjects to change without any prior notice.
-Accommodation in the itinerary at the mentioned hotels or the similar hotels.
-The confirmation is subjects to availability.
-Cost incidental to any change in the itinerary/ stay on account of flight cancellation due to
bad Weather, ill health, strike, roadblocks and/or any factors beyond control.
-It is a suggestion for you that please book this offer as soon as possible because we are not holding any booking and it is totally depend on the availability of rooms and flight.
-The grand total of this package can increase with increase in flight charges.
Terms & Conditions:-
-No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.
-Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher.
-No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case to case basis.
Please feel free to mail me for any further assistance or you can dial our number (number’s mentioned below) if you wish to discuss regarding the package with me or may reply on the same mail as well.
The refund will be in the same currency used in the payment and at no interest. The company does not assume responsibility for the difference the local currency value due to fluctuation of exchange rates. Processing of cancellation must be done by formally writing to the Company. The request will be acted on in a working day except Sat/Sun and National holidays.
7 Reviews on Himalayan Holidayers
Completely money minded people
I recently visited Manali just two days back with my friends through Himalayan Holidayers. Those people are just running behind money and nothing else. They clearly know that they are going to ruin the trip so they make sure that they get the money in prior from the customers before they start blaming, so that once the money is received the customers have no choice than nodding to them. Such rude people who will start taunting you saying you can’t even step out from the hotel without the last penny being sent to them. I still wonder how did they expect us to pay them for siting inside hotel. And they have very big heart of counting even crossing through some place by siting car without even stepping down to be twice visited. Please dont even plan your trip through them. Do it at your own risk if you want to waste your money like water.
One of the worst companies in this world when it comes to travel. Looted us our money . Provided worst services and the hotels are shit..please never go with himalayan holidayers ever.
Pathetic experience holidaying with himalayan holidayers shimla manali package
It was a pathetic experience holidaying with Himalayan holidayers. We had booked Luxury Grand Combo Holiday Package from himalayan holidayer for shimla manali which included 05 Nights /06 days Shimla-Manali – By Cab Delhi-shimla (02 night)-Manali (03 nights)-Delhi.This package was started on 18th June 2019 from delhi and it was ended on 23rd June 2019.
Guys do not go with himalayan holidayers package service instead go and book hotel by youself check each and every details prior to advance payment and still if you wish to go with this cheater company ask them to send hotel and room photos in advance as they are expert in cheating people and they will spoil your trip. We had gone 4 girls on this trip. I would like to share that horrible experience staying at hotels and our journey.
1. Driver was having less knowledge about the places and he was driving car roughly even though insted him many times not to frive fast. He was only interested in his comission so only stopped car where he can earn it.
2. insted of shimla we had given hotel in Kufri by himalayan holidayer staff member miss vaishali which was 21KM far from shimla and thus we could not enjoy kufri and shimla sightseeing properly as we had 1 day for both the place.
We were dealing with one of the employee of himalayan holidayers miss vaishali. she is from shimla itself. We were supposed to provide hotel in shimla but she had given hotel in kufri which was 21KM far from shimla and it took 1 and half hour to reach our hotel from shimla. We were planning to spend more time in shimla but thanks to miss vaishali as we could hardly spend some hours as we had to complete kufri and shimla in one day only. Plus these himalayan holidayers staff will insist you to visit their office in shimla and make remaining payment there only and will say this is their policy. so we were not having any option except making full payent for our trip.
3. In manali Miss vaishali has given hotel Royal Grand , Before Green Tax Barrier, Kalath, Manali. Guys trust me do not ever go and stay in this hotel as this was a horrible experience. Hotel property was too old, it was stinking badly, Hotel staff were not even responding properly, Hotel Cafeteria was too dirty and it was just next to washroom area. Miss vaishali has told us that this hotel is too nearer from mall road manali but actually it was on manali highway and 7 to 8 km far from mall road area. No other restaurant were there near to this hotel as food of royal grand hotel was pathetic. I am attaching photos of royal grand hotel room, cafeteria and hotel staff who was very rood.
We were not satisfied with this hotel and we called vaishali on the same night to give us some other option in city area. she told us that we are mistaken in judging hotel as she has given us 3 star property and luxury room facility. When we clicked hotel room photos and sent her on her whatsapp number she again said only you guys are complaining about this hotel other guests always get good experience. After having lengthy discussion over phone she told us to give time till morning and find some option but you will not like other hotels if you did not like royal grand as this is the best hotel amongs other hotels we have.
Next day we waited till 10AM but she did not answer back then we again called her to give us other hotel option. And again she has started her own story and insisted us to change room in royal grand. but guys trust me royal grand hotel has not having proper rooms nor it is serving proper food. so even if you change your room you will stay hungry even after making full payment.
We have sent email to the higher authority of himalayan holidayers ([email protected], [email protected], [email protected], [email protected]) keeping in loop for the solution. we had attached these photos in email also but we did not get any revert. one after the other staff member just attended us on call and wasted our time which we could have spend on sightseeing for manali. One of the male staf from mentioned name told us that we are giving you other option but you need to pay extra 4000RS as we do not have same budget hotel so you need to upgrade your package. whne we had booked this package miss vaishali told us that they are having more than 10 hotel in manali wich matches your budget.
Now when we dinied They give us 1 or 2 option, when we agreed with one of the option, after 1 hour that male staff member said maa’am this hotel is full now change your room in royal grand that’s the only option you have left.
Even though keeping all higher authorities in loop, nobody from himalayan holidayers got involved and helped us in the problem we suffered with hotel at manali.These guys are cheater and they only bother about their package payment. They do not bother about guest experience or service.
Never recommended these travel agency
I never recommended Himalayan Holidayers for your tour. They spoil your journey.
False commitment. They are good untill they receive payment then they don’t care about customer.
I have booked these agency by seeing 4.5 * but friendly speaking it’s not genuine rating. They have very big office in Simla. Most of the 5* review given their staff and relatives.
At the time booking they will tell you like we have big office in Simla, we are localised so if we face any issue they will help us. All are false commitment. They use their staff to give 5* Google rating.
Driver not at good.
Hotels they mentioned 3* hot with delux room but they have provided standard room.
Breakfast and dinner not at good.
Never recommended you these agency.
Please dont don’t go with these agency.
Shimla me Jo hotels ke room ka sure kaha tha ke Wahi milega ,check in per room Badal diya aur hum logo se company ke sineor ne kaha aapko refund hogi money aap bolege wo amount but koi response nahi diya Gaya jab humne refund ka kaha aur company ke employ ne bhi kaha aapko Jo karna ho kar lo aapko kuchh nahi diya jaega ,is company se koi bhi package na le ye log Badal jate hai.yadi ye review md pade to bataeye aapki company Jo Dawe Karti hai wo pure kyo nahi Karti .
Very bad service. The driver spoilt our trip.
Extremely bad service. The driver, Mr Amar Thakur was very arrogant and rude. He skipped many places in the Itinery. He spoilt our entire trip. And the company did no even so anything about it.
Booking ID HH007683
I didnt like the tour they fail to deliver what they promise and also they cheat the tourist by making them dream about a beautiful tour.
on the phone they say that they will cover all the places of tourist interest but when you tell the driver that you want to visit a particular place he will say that the place is not in your itinerary and will not take you and also when we called the office they say that we will have to pay extra despite already paying for everything.
They gave us a full day rest in Manali that means the driver will not take us anywhere. When we requested the driver to at least drop us till market he denied.
Did we hire a tour with a personal car for sitting idle in the hotel room to waste our day? in Chandigarh also they told us on phone sight seeing will be done but now they are denying as their employee who talked with us left the job. They are making us fool and spoken promises are not fulfilled.
Think twice before making any booking with this travels company. I do not have a good experience. They just want a money.
This is what our experience is!! Totally got cheated!!! Worst consumer satisfaction.