Highlands Tax & Accounting

Didnt Return Calls Or Give any Updates

Im the type of person that files Highlands Tax & Accounting’s personal tax return as soon as i get my W2 so I wanted to set up an appointment as quick as possible with a tax professional.

I was recommended Highland Tax by a friend and set the appointment.

Met with Belinda who was very nice, she went over my paperwork, the process seemed to be going normal but I was told that they needed a few more days to complete the return.

I felt going in that I was going to be negatively affected by the Trump Tax Scam but i felt that Highland was working hard to help me get the best result possible.

A few days turned into almost a month. I had to reach out multiple times to get an update on the status of my return.

Each time I was told I’d get a call back but that never happened.

After the 3rd follow up call I was told to come in the next business day.

I didnt meet with Belinda this time but with someone else who went over the return.

As i suspected my return was significantly lower than any other year i have filed.

I know that is not the tax services fault, however i was not expecting a $500 bill for services rendered.

I have never paid more than $150 for a personal tax return filing.

I was beside myself when i was presented the invoice.

Not only did they take almost a month to complete a simple personal tax return but they didnt return calls or give any updates.

The bill they gave is almost the same amount as the refund! But at least they give you your paperwork back nicely in a booklet.

Is Highlands Tax & Accounting legit?
Highlands Tax & Accounting is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 2 consumer(s) was/were given a Highlands Tax & Accounting as a negative rating, and only a few left positive feedbacks.
Where is Highlands Tax & Accounting located?
Highlands Tax & Accounting is headquarted at 1705 Bardstown Rd Louisville, KY 40205. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Highlands Tax & Accounting by dialing (502) 420-1040 or visit their website N/A.
How much monetary loss is incurred by Highlands Tax & Accounting’s customers?
According to the reviews posted by Highlands Tax & Accounting’s customers, US $1856 was the total loss incurred, and hence the severity of the scam is medium.

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2 Reviews on Highlands Tax & Accounting

  1. Belinda took such good care of us and our complicated situation.

    Belinda took such good care of us and our complicated situation. She did more than we ever would have expected. I left convinced that she truly cares about people and is even making the world a better place. She (along with her staff) are pleasant and friendly as well.

  2. Scammer

    I didnt meet with Belinda this time but with someone else who went over the return. As i suspected my return was significantly lower than any other year i have filed. I know that is not the tax services fault, however i was not expecting a $500 bill for services rendered. I have never paid more than $150 for a personal tax return filing.

Reviews:2
Reported Loss :1856 $
Severity of Scam :Medium
Reported by : Anonymous
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