Hendricks Regional Health Immediate...

Risk Manager

I only went Hendricks Regional Health Immediate Care because my primary physician is on the opposite side of town and the weather and traffic were horrible this morning.

Anyway, as a registered nurse for 6 years myself, I understand how patients can be.

However, I went this morning after getting off work for upper respiratory symptoms (ear pain, productive cough, sore throat, migraine type headache x 3 days) and active nausea and vomiting and abdominal pain x 1 day.

I felt unwelcome from the minute I walked in. I was triaged by a radiolgy technician and then waited about 25 minutes to see a DO.

I let him know the symptoms I had and he DX. me with a viral illness. Fine.

I felt I needed an antibiotic for a sinus infection or at least something to help with my vomiting, but that wasn’t even what made me mad.

I received a print out of his disposition which stated that I denied having ear pain, or productive cough, stated my abdomen was soft and non-tender, stated my vomiting was “several days ago”, and stated I had a mild frontal headache.

All incorrect! Almost the complete opposite of what I expressed. His exam was totally careless.

I called back after I got home to discuss this with the director and to make sure my medical record reflected what I had said for insurance purposes.

The radiolgy tech came to the phone and when I told her I wasn’t pleased with the care I received, her response was “well I’m not pleased with your attitude.

I don’t appreciate you calling up here like this” Totally unprofessional!

She then hung up on me when I asked to speak with a supervisor.

Needless to say I called their corporate risk manager and will never go back to a Hendricks facility again.

I’m sure there are good providers there but first impressions are lasting…

Is Hendricks Regional Health Immediate Care a legit?

Hendricks Regional Health Immediate Care is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Hendricks Regional Health Immediate Care located?

Hendricks Regional Health Immediate Care is headquarted at 8244 E US Highway 36 Avon, IN 46123. You can contact Hendricks Regional Health Immediate Care by dialing (317) 272-7500 or visit their website N/A.

How much monetary loss is incurred by Hendricks Regional Health Immediate Care’s customers?

According to Hendricks Regional Health Immediate Care’s customers, a monetary loss of US $2142 has been reported. The severity of entire incident reports is extremely high.

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2 Reviews on Hendricks Regional Health Immediate Care

  1. This place is a joke

    This place is a joke!! Have gone here several times, and it’s a waste of time!! The staff is rude and unsympathetic, and the doctors just want you in and out to take your money!! Stay away!!

  2. If rating was a triple ZERO, this would be it.

    I’ve been here for several years going on 7. Not now, I saw the receptionist treat someone that was not Caucasian with like disdain cause he didn’t understand the forms.

    I’m not going somewhere where another human being treats someone else like crap and does not give them the courtesy or time or day and most of all to be emphatic. How do you hire someone like this to represent your company??? If rating was a triple ZERO, this would be it.

Reviews: 2
Reported Loss : 2142 $
Severity : Extremely High
Reported by : Anonymous
Views :