Hecht Group
Customer Service
This is just from my experience with Adi Avron. Totally a nice person, but I don’t really need nice. I just need some stability in the chaos that is moving in NYC.
It’s frustrating that brokers have to add frustration into the mix with packing, to move, buying, finding a place, etc.
She told us that the place was not open to negotiations, and we come to find out we are paying $400 more a month for a smaller place than the people next door who just moved into a more renovated place. Great. They negotiated the lease down.
She said to choose this place over another place we saw because we would save on electricity. After all, there is a deal with the building, so it is subsidized. I spoke to them, and they had no clue what we were talking about.
She told us that Equinox had a free membership upon signing the lease since the gym was under construction.
THEY HAD NO CLUE WHAT I WAS TALKING ABOUT IN THE OFFICE.
Even the management company had no clue. I called her about it, and she referred me to her manager.
She told us about the gym and the lounge in the building. She failed to mention that membership is 1k a year.
So she was rather lying or did not do her research; either way, we paid for her mistakes. Both situations are unacceptable.
