Hawaii Central Federal Credit Union

Customer Service

I’ve been a member here for over 2 years now. Today was my day off and decided to go to the bank to withdraw some money.

I usually go to the queens location only because its convenient and I work in the hospital.

I try to avoid that location as much as possible because of the bad reputation on customer service that they have.

Decided to go to this FCU location instead. The reason why I don’t mind driving to this location is because of the great customer service that I always recieved. Unfortunately not today!

Mind you there were no lines at the moment, just me. As I entered there were two tellers available, none of them that I recognize.

No one greeted or even a simple smile from any of two tellers. Such a disappointment! I knew right there that they didn’t want to help me.

The teller that helped me was not friendly. She starred at me and ask what am I here for.

I told her to withdraw money. Once that transaction was done, she didnt even say anything to me.

No thank you, have a good day, or even a simple bye. She just continued on with her business.

No eye contact whatsoever. Wow! I just can’t believe that just happened. Talk about it great customer service!

I will still continue to come here but hoping for an improvement and better customer service next time around.

Is Hawaii Central Federal Credit Union legit?
Hawaii Central Federal Credit Union is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Hawaii Central Federal Credit Union as a negative rating, and only a few left positive feedbacks.
Where is Hawaii Central Federal Credit Union located?
Hawaii Central Federal Credit Union is headquarted at 681 S King St Honolulu, HI 96813. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Hawaii Central Federal Credit Union by dialing (808) 536-3677 or visit their website hawaiicentral.org.
How much monetary loss is incurred by Hawaii Central Federal Credit Union’s customers?
According to the reviews posted by Hawaii Central Federal Credit Union’s customers, US $2352 was the total loss incurred, and hence the severity of the scam is high.

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Reported Loss :2352 $
Severity of Scam :High
Reported by : Anonymous
Views :