Hamiltons Sofa Gallery

I will actively tell my friends and family not to do business he

If I could leave a 0-star review I would! Beautiful recliner, atrocious customer service.

Jeff, who claimed to be the manager of the store, was exceedingly disrespectful to me over the phone after I had spent over $2,000 on a piece of furniture. While attempting to resolve some confusion in a reasonable manner, Jeff proceeded to speak to me in a arrogant, condescending tone and ask questions that were completely unrelated to the purchase of the furniture. As several other Dirty Scam reviews also reveal, this employee desperately need a lesson in customer service (and humility). Horrendous experience, I will not be doing business here again and I will actively tell my friends and family not to do business here.

Is Hamiltons Sofa Gallery legit?
Hamiltons Sofa Gallery is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 2 consumer(s) was/were given a Hamiltons Sofa Gallery as a negative rating, and only a few left positive feedbacks.
Where is Hamiltons Sofa Gallery located?
Hamiltons Sofa Gallery is headquarted at Parklawn Drive 11711 MD US. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Hamiltons Sofa Gallery by dialing (301) 881-3900 or visit their website hamiltonssofagallery.com.
How much monetary loss is incurred by Hamiltons Sofa Gallery’s customers?
According to the reviews posted by Hamiltons Sofa Gallery’s customers, US $200 was the total loss incurred, and hence the severity of the scam is extremely low.

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2 Reviews on Hamiltons Sofa Gallery

  1. I didn't buy that day but when I'm ready I will be making my purchase here.

    Hamilton’s was recommended to me by my neighbor. I am in the market for a reclining sofa. I researched every store on Rockville pike one afternoon and after being highly disappointed and discouraged with what I found at the other stores, I was pleasantly impressed with the service and quality at Hamiltons.

    I wasnt sure what to expect when I walked in and found a young lady that was doing 10 things at once.It was a Thursday afternoon. I am a 60 year old man that hasn’t bought furniture in 20 years and found nothing but clerks at the other locations.

    I was very impressed with the young lady that was managing the store that day. She by far was the most knowledgeable salesperson Id come across. I thought the furniture was reasonably priced and the service was superb. I am on a limited budged and found a few things that would meet my needs.

    I was not followed around and bothered as I did my research, but was given detailed information when I was ready .It was refreshing to see that some company’s have quality people. I didn’t buy that day but when I’m ready I will be making my purchase here.

  2. I will not be doing business here again and I will actively tell my friends and family not to do business here.

    Jeff, who claimed to be the manager of the store, was exceedingly disrespectful to me over the phone after I had spent over $2,000 on a piece of furniture.

    While attempting to resolve some confusion in a reasonable manner, Jeff proceeded to speak to me in a arrogant, condescending tone and ask questions that were completely unrelated to the purchase of the furniture.

    Horrendous experience, I will not be doing business here again and I will actively tell my friends and family not to do business here.

Reviews:2
Reported Loss :200 $
Severity of Scam :Extremely Low
Reported by : Anonymous
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