Great Gatherings

It was 5:30 on a Saturday & there were ZERO other customers in t

Fun inventory!
Miserable staff — of the 6 sales people I saw, only 1 bothered to speak?!? It was 5:30 on a Saturday & there were ZERO other customers in the store.

I am familiar w/ the brand & have made special trips just to shop at the Gainsville, VA location. That’s why I was so appalled at this tremendously unfriendly vibe; this suburban location opened 3 months ago & I would think they’d some customers! If this was an established tony shoppe in Georgetown one might expect to be ignored–)

They have some interesting merchandise, –like the pool table accessories I was interested in– but for the lack of service might as well buy online & save a lot of money!!!

Incredibly disappointed.

Is Great Gatherings a legit?

Great Gatherings is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 5 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Great Gatherings located?

Great Gatherings is headquarted at United State. You can contact Great Gatherings by dialing (571) 234-8100 or visit their website

How much monetary loss is incurred by Great Gatherings’s customers?

According to Great Gatherings’s customers, a monetary loss of US $300 has been reported. The severity of entire incident reports is extremely low.

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5 Reviews on Great Gatherings

  1. Smart marketing and great customer service!

    This store has great high end outdoor furniture, bars, pool tables and video games. The store is beautiful and fun to browse in. The sales people are helpful but classy. It has everything you need for your awesome basement or patio. The only reason I did not give it 5 stars is because it is pricy however they do have sales often including floor sample sales as well as 18 months free financing.

    They also have great customer service. After buying my outdoor furniture for my new screened in porch I was sent a large box with over $200 worth of goodies in it. It felt like Christmas.

    Then about a month after delivery I received a small box with another beautiful dish in it and a thank you note for buying furniture. Finally they sent me a survey to complete and after I completed it I received a $25 gift card. Smart marketing and great customer service!

  2. Great place to shop for furniture.

    Great place to shop for furniture. We brought some nice outdoor pillows that matched out patio set. Great sales. We love shopping there, so if you are looking for outdoor furniture, stuff for your home or need a pole table, bar, and stools this is the place to go. Awesome!

  3. My husband and I visited the store for the first time this weekend

    My husband and I visited the store for the first time this weekend. We found many ‘great’ things to furnish the new home we are building. I would recommend taking the drive down from Baltimore to visit Keith and his knowledgeable team to help you furnish your new or existing home.

  4. Poor Service

    If you’re in the market for overpriced outdoor furniture and pool tables, this is the spot.

  5. I wouldnt recommend this store to anyone.

    My Husband and I went into to purchase some bar tools, selected some that we liked and asked where they were made. We were told US – in Ohio. They were shipped that next week, and we received the 2 barstools in shipping boxes that said MADE IN CHINA.

    So we called to return them, explained why, and were told to just bring them into the store. Which we did, and then we were told about the 20% restocking fee. REALLY.

    They lied to us about the origin, and then when we called to say were were bringing them back and why, no one mentioned a restocking fee. Of course we refused to pay. Bottom line –

    they sell expensive stuff made in China and lie and say it is made in the US. If you are ok with that, then fine. We were not, and we certainly were not ok with being decieved. I wouldnt recommend this store to anyone.

Reviews: 5
Reported Loss : 300 $
Severity : Extremely Low
Reported by : Anonymous
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