GMAC Commercial Mortgage Loan Produ...Loan Service
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DO NOT apply for a home loan with GMAC Commercial Mortgage Loan Production*.
We inherited a property that came with a GMAC mortgage from a relative that passed away over 4 years ago and I am still making weekly phone calls to them trying to get this loan transferred to our name.
Each phone call leads to severe frustration with nothing ever resolved.
The calls are answered by people in the Philippines who are very limited in their ability to help.
I would never willingly do business with them again!
*Though the address on our loan account is:
3451 Hammond Avenue
Waterloo, IA 50702
(800) 766-4622 (call for frustration & elevated blood pressure)
Is GMAC Commercial Mortgage Loan Production a legit?
GMAC Commercial Mortgage Loan Production is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 1 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is GMAC Commercial Mortgage Loan Production located?
GMAC Commercial Mortgage Loan Production is headquarted at 550 California St San Francisco, CA 94104. You can contact GMAC Commercial Mortgage Loan Production by dialing (415) 646-7700 or visit their website N/A.
How much monetary loss is incurred by GMAC Commercial Mortgage Loan Production’s customers?
According to GMAC Commercial Mortgage Loan Production’s customers, a monetary loss of US $5443 has been reported. The severity of entire incident reports is high.
1 Review on GMAC Commercial Mortgage Loan Production
They offer no help and many rude insults.
Watch out! The worst customer service ever. You won’t be able to contact anyone, if you do it’s a long-long wait on the phone and you’ll get dropped, or end up with someone who doesn’t speak understandable English. I applied for a mortgage modification, per the President’s initiative to keep people from losing their homes, and was turned down for a reduced payment because I didn’t make enough money?
I’ve never been late, never missed a payment. Don’t bother to call them unless you can schedule a day off from work. If you manage to talk to someone, they will just insult you. This is the worst, most unhelpful company ever. Their delays on the website and the phone seem deliberate. If you try to make a payment by phone,
they charge you a fee. ..if you can wait that long on the phone, which only provides an automated response system. When someone is having trouble making a mortgage payment, it’s gut-wrenching. They offer no help and many rude insults.