Frost Bank

Customer Service

Frost Bank has published hours that are being circumvented until September 12.

Until then, all Houston area locations close at 4 o’clock, even the drive-through windows that are supposed to be open until 6:00.

Instead, the bank should have kept regular business hours with half or 2/3rds of their staff, giving employees whole days off instead of an extra lousy hour.

We customers would not have minded longer lines to get to a teller window.

That would’ve been much better than to be greeted with locked doors.

At a minimum, they should have sent an email warning about the shortened hours.

I called customer service, and their only excuse was to say that it was on their website.

Customers shouldn’t have to double check websites before they visit merchants.

Frost prides itself on being a Texas bank.

As the old Texas saying goes, if you’re not there when I need you, then I don’t need you.

Time to change banks.

Is Frost Bank a scam?
Frost Bank is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Frost Bank legit?
First Frost Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Frost Bank’s consumers?
There is/are 1 review(s) posted about Frost Bank and it indicates that the severity of the scam is Extremely High.
Where is Frost Bank located?
Frost Bank is located at 6750 W Loop S #200, Bellaire, TX 77401, USA. You can contact Frost Bank by dialing (713) 388-7600 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Frost Bank’s customers?
According to the report(s), US $5412 was the total loss incurred by Frost Bank’s customers.

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Reported Loss :5412 $
Severity of Scam :Extremely High
Reported by : Anonymous
Views :