First Steps Recovery

Misleading Advertisements Of "Medically Managed"

For the love of God, do not go to First Steps Recovery! Bravo to First steps for their very misleading advertisements of “medically managed” detox, “wilderness therapy, equine, art and music therapy”.

Puhlease! Will keep this short and sweet, but will go over some of the most important highlights, especially when deciding a residential treatment center for yourself or a loved one.

1. Medically managed detox”- LIE!!! On one site they state they have RN’s and MD’s on site, this is absolutely false!

They employ one LVN, who is responsible for admin work only.

I have never seen her even take a set of vital signs on one single patient, let alone give them the time of day!

There is one ARNP that prescribes the medications but only comes around ONCE A WEEK!

So here is what you will be left with: untrained “med techs” that hold no professional license and a majority of them being prior patient’s themselves with little sobriety time under their belts.

Granted, these are sweet kids, but when you are 30-45 minutes away from the nearest medical facility, do you want nice or do you want a licensed professional that can spot signs and symptoms of possible complications from medical withdrawl?

I.e. seizures, cardiac arrest, respiratory arrest are just a few of the real complications of detox.

2. “Wilderness therapy”- Um, yeah taking a bus to a city park full of goose and duck poop was about the extent of wilderness I experienced while there.

Equine therapy consisted of 30 minutes max on an old horse on the grounds of a horse farm.

The only art I did was cut out pictures and words from a magazine and paste them onto a piece of construction paper.

Yeah, just like in preschool. I have no idea what they are referring to in regards to their “music therapy program” unless it’s the one out of tune guitar they have out in the living room in one of their houses.

Granted, the houses are very nice and clean, and Bobby the chef is amazing!

Overall the staff are friendly but the organization of the administration, safety of the detox program and misleading advertisement of what is routinely offered in their treatment program make me question how they are allowed to even be open for business!

Is First Steps Recovery a legit?

First Steps Recovery is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is First Steps Recovery located?

First Steps Recovery is headquarted at 22051 Oak Hill Ln Clovis, CA 93619. You can contact First Steps Recovery by dialing (844) 244-7837 or visit their website firststepsrecovery.com.

How much monetary loss is incurred by First Steps Recovery’s customers?

According to First Steps Recovery’s customers, a monetary loss of US $1478 has been reported. The severity of entire incident reports is high.

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2 Reviews on First Steps Recovery

  1. ,house needs to be cleaned professionally not by staff as they are young and do shortcuts.

    This was my third rehab in 10 years. I realized when i got there that they were just six months old. There was turn over in staff and some miscommunication between staff and clients. If this is your first time in a residential rehab you will find it good. Compared with others I attended the facility was good for 6 clients, the food OK.

    The chef is a line cook, not a chef. You have to complain to get vegetables with your meals, he fixed a protein and a starch for dinner and if you wanted a salad or veggie you had to make it yourself. Also, rice is almost a daily starch.

    They claim to be a non-12 step program but the workbook and two of the three counselors push 12 step in almost every session. Also you are required to attend one 12 step meeting a week.

  2. rice is almost a daily starch.

    This was my third rehab in 10 years. I realized when i got there that they were just six months old. There was turn over in staff and some miscommunication between staff and clients. If this is your first time in a residential rehab you will find it good.

    Compared with others I attended the facility was good for 6 clients, the food OK. The chef is a line cook, not a chef. You have to complain to get vegetables with your meals, he fixed a protein and a starch for dinner and if you wanted a salad or veggie you had to make it yourself. Also, rice is almost a daily starch.

Reviews: 2
Reported Loss : 1478 $
Severity : High
Reported by : Anonymous
Views :