First Citizens Bank

The Worst Place

First Citizens Bank is awful.

Zero help in customer service and absolutely the worst place to bank in the 21st century.

They have no idea how to help you ever.

Stay away.

Is First Citizens Bank legit?
First Citizens Bank is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a First Citizens Bank as a negative rating, and only a few left positive feedbacks.
Where is First Citizens Bank located?
First Citizens Bank is headquarted at 65 Kingston Dr Daleville, VA 24083. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact First Citizens Bank by dialing (540) 966-2702 or visit their website firstcitizens.com.
How much monetary loss is incurred by First Citizens Bank’s customers?
According to the reviews posted by First Citizens Bank’s customers, US $3252 was the total loss incurred, and hence the severity of the scam is medium.

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3 Reviews on First Citizens Bank

  1. This was the lowest rating possible.

    This was the lowest rating possible. I’ve been a customer of First Citizens Bank & Trust for over 15 years and personally, I’d rather put my money in a mattress. incompetency is rewarded with promotion. My last accounts (I and my wife have had 6 closed so far) will be closed within a month.

  2. Bypass the location and you get to circle the block until it comes up again.

    Bank moved my account to a new credit card that still does not work some 12 days later. Lucky me. I had to take time off work to go down and close this account before it costs me real money.

    Who ever heard of a real bank in a house –on a one-way street. Bypass the location and you get to circle the block until it comes up again.

  3. The worst bank that I have experienced in a very long time.

    The worst bank that I have experienced in a very long time. My bank was purchased by these folks. The phone staff are pitiful to say the least — provided you can wait 25+ minutes to speak to someone.

    If you call twice in one month to the automated system, you are charged $.50 each call. It took a couple of calls to get my online account established. Not willing to waive the fee. Yes, I know that it was only $2.50 but if it is important to the Bank, it is important to me.

Reviews:3
Reported Loss :3252 $
Severity of Scam :Medium
Reported by : Anonymous
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