East Boston Savings Bank

The Worst Customer Service

Do not…I repeat DO NOT use this bank for financing a mortgage. I decided to go with a small local bank because I figured I would get better service, but be paying a little bit more as a tradeoff.

Wow, I was mistaken. The worst customer service I’ve ever experienced in any industry.

I worked with a mortgage broker named Chris who never returned any of my phone calls or emails, blatantly lied to me over the phone about starting a file and was rude anytime we spoke.

He would also complain to me that he was really “busy” working 9 hour days and had to eat lunch in his office.

Is that really something you want to tell a customer of yours? Finally, after weeks of Chris telling me that he didn’t want to do the mortgage, but “no one else in the office knew how to do it,” I was fed up and contacted the president of the bank.

They did some digging and realized absolutely nothing was done by Chris.

To try and make things right, they tried to do a 15 day closing, but to no avail.

If the file was started when I was originally told, then I would have been able to close on a property that I’ve now lost.

Thanks again for your great service and wasting my time…

Is East Boston Savings Bank a scam?
East Boston Savings Bank is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is East Boston Savings Bank legit?
First East Boston Savings Bank is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by East Boston Savings Bank’s consumers?
There is/are 1 review(s) posted about East Boston Savings Bank and it indicates that the severity of the scam is High.
Where is East Boston Savings Bank located?
East Boston Savings Bank is located at 856 Bennington St, Boston, MA 02128, USA. You can contact East Boston Savings Bank by dialing (800) 657-3272 or visit their website ebsb.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by East Boston Savings Bank’s customers?
According to the report(s), US $4376 was the total loss incurred by East Boston Savings Bank’s customers.

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Reported Loss :4376 $
Severity of Scam :High
Reported by : Anonymous
Views :