Dr. William Tsai

Billing Problem

I think the Dr.William J. Tsai And the PA are top notch.. It is their billing I have a problem with.

I needed a prescription to be changed from monthly to 3 month as I was going on a long trip overseas.

They would not just change it, I had to come in to see them.. So, even with Insurance it cost $114 to get a prescription changed.. As I went on my trip I come back to a collection agency hounding me for the $114.. I tried to call the office a few times and finally got someone to call me back and they will not take a credit card over the phone.

Is Dr. William Tsai a legit?

Dr. William Tsai is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. William Tsai located?

Dr. William Tsai is headquarted at 19742 MacArthur Blvd Ste 101 Irvine, CA 92612. You can contact Dr. William Tsai by dialing (949) 955-0202 or visit their website wtsaimdinc.com.

How much monetary loss is incurred by Dr. William Tsai’s customers?

According to Dr. William Tsai’s customers, a monetary loss of US $2177 has been reported. The severity of entire incident reports is medium.

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3 Reviews on Dr. William Tsai

  1. I could NOT have been more impressed from the moment I walked in, to the moment I left.

    I saw Dr. Tsai for the first time today based on a recommendation as well as his glowing Yelp reviews. I recently had emergency surgery at Hoag Hospital (performed by another doctor) and I was given Dr. Tsai’s name from the Hospital physician since I was seeking a new doctor in this area for another medical issue.

    I could NOT have been more impressed from the moment I walked in, to the moment I left. He is personable, kind, INFORMATIVE, smart, thorough and professional with excellent interpersonal skills. I could not be more thrilled of how “cared” for I feel as a human being. I didn’t feel “rushed” or “processed” as a patient. This guy is awesome.

  2. very helpful.

    Dr. Tsai is smart, friendly, approachable and very helpful. He is an all around caring and good doctor with terrific listening skills.

  3. I recommend him to all my friends in California.

    Dr Tsai has been my Dr since 2006. He is also my family Dr for everyone in my family. He is the most compassionate, kind, caring Dr. I currently live in Florida and no matter what is going on, Dr. Tsai will call in a prescription for me. As long as I see him once a year, which works out great since all my family is still in Cali, I can always count on him for help.

    He will ALWAYS call to check on how I am doing, always listens to my concerns and reassures me that he will watch over my family since I am not there. His office staff is always very friendly and always wears a smile. I couldn’t be more happy with the level and kind of service I have always received from Dr Tsai. I recommend him to all my friends in California.

Reviews: 3
Reported Loss : 2177 $
Severity : Medium
Reported by : Anonymous
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