Dr. Suzanne Austin

Poor Business Practices

I would highly advise against frequenting Dr. Suzanne Austin’s office.

While there is little wrong with the services they provide, they conduct poor business practices and value billing unnecessary and unrequested services over proper patient treatment.

I was stuck with a $300 lab bill for a test I did not request and Dr. Austin’s office manager and financial manager (name removed), gave me the run around for SIX months.

I can’t believe any insurance company would continue to endorse this office. But I’ve filed a formal complaint with my insurance company and with regarding their business practices.

They should be ashamed of themselves. Health care professionals should not be money-hungry, they should be compassionate, honest and forthcoming.

EDIT – I’ve redacted a name, but my position remains the same.

A patient should not have to call an office weekly only to be told they’ll “be called back later this week.”

The calls never came. I was constantly trying to resolve this issue and in return all that came to fruition was me paying for tests I didn’t request and a non-apology from their office for dodging me.

Is Dr. Suzanne Austin a scam?
Dr. Suzanne Austin is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Dr. Suzanne Austin legit?
First Dr. Suzanne Austin is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Dr. Suzanne Austin’s consumers?
There is/are 1 review(s) posted about Dr. Suzanne Austin and it indicates that the severity of the scam is Medium.
Where is Dr. Suzanne Austin located?
Dr. Suzanne Austin is located at 2498 Stevens Creek Blvd, San Jose, CA 95128, USA. You can contact Dr. Suzanne Austin by dialing (408) 998-5400 or visit their website N/A before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Dr. Suzanne Austin’s customers?
According to the report(s), US $2388 was the total loss incurred by Dr. Suzanne Austin’s customers.

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Reported Loss :2388 $
Severity of Scam :Medium
Reported by : Anonymous
Views :