Dr. Richard Ornelas

Staff Is Horrible

Dr. Richard Ornelas is a friendly man and a good doctor.Unfortunately his support staff is horrible.

I have had one bad experience after another with them. Some examples:

I call and only get the voicemail during business hours.

The voicemail says it is full so I can’t even leave a message.

Or I am able to leave a message but it is not returned.

Or I get a person but they put me on hold for a long, long time. When I do speak to them, they act clueless.

They tell me they never received my lab results. When I check back later (because they fail to call me back) they say the lab told them it has no record of my test.

I call the lab, which tells me they sent the results to the doctor, but will send them again.

To renew my prescription, my pharmacy needs approval from the doctor.

The pharmacy tells me they have contacted the doctor’s office but get no response.

The pharmacy has to give me an emergency supply of medication because it takes a number of days to get the approval from the doctor’s office.

Why the doctor tolerates this extreme incompetence is beyond me, but it is very bad for his practice.

Is Dr. Richard Ornelas legit?
Dr. Richard Ornelas is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Dr. Richard Ornelas as a negative rating, and only a few left positive feedbacks.
Where is Dr. Richard Ornelas located?
Dr. Richard Ornelas is headquarted at 828 S Winchester Blvd El Camino Health Primary Care Clinic San Jose, CA 95128. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Dr. Richard Ornelas by dialing (408) 866-4000 or visit their website elcaminohospital.org.
How much monetary loss is incurred by Dr. Richard Ornelas’s customers?
According to the reviews posted by Dr. Richard Ornelas’s customers, US $4366 was the total loss incurred, and hence the severity of the scam is high.

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1 Review on Dr. Richard Ornelas

  1. Worst Dr Ever

    Worst Dr ever …my mom has been coming here …..what Dr prescribes a medicine knowing that the patient cant go anywhere to get their prescription ?? A real Doctor with ethic and morals would have said no sorry the doctor who prescribed it is the only doctor who can make a refill …

    but no he goes off and prescribes it anyways and then makes his front deck employees call my mom and tell her she needs to go to the hospital (by the way names the wrong hospital) because his employees and him dont make the time to read the patience records this place is a joke dont waste your time with this doctor

Reported Loss :4366 $
Severity of Scam :High
Reported by : Anonymous
Views :