Dr. Kevin Tan

Awful Office

Awful office. I made a new patient appointment on their website via Zocdoc. I waited a week for my appointment.

Twenty minutes before my appointment, his front office called to tell me that because I made my appointment online, they don’t have an optometrist to check my prescription, so they can dilate me, but cannot do a full eye exam. So I have to make a second appointment.

I asked why no one had called me before then. They had even sent a reminder text yesterday for my appointment. Why didn’t they notify me then.

The front desk said that it was because I made the appointment online. So it was MY fault.

Their office manager offered to ask the doctor if he would “exceptionally check my vision” but he doesn’t like to do check vision.

She added that he would charge me separately for it outside of my insurance. She couldn’t tell me what he would charge for the “exception”.

Not acceptable. If they can’t even manage to use their own online appointment system properly, I would never trust them to operate on my eyes using *gasp* a computer!

Is Dr. Kevin Tan legit?
Dr. Kevin Tan is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Dr. Kevin Tan as a negative rating, and only a few left positive feedbacks.
Where is Dr. Kevin Tan located?
Dr. Kevin Tan is headquarted at 360 Post St Ste 1005 San Francisco, CA 94108. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Dr. Kevin Tan by dialing (415) 982-2020 or visit their website eyecaresf.com.
How much monetary loss is incurred by Dr. Kevin Tan’s customers?
According to the reviews posted by Dr. Kevin Tan’s customers, US $2247 was the total loss incurred, and hence the severity of the scam is medium.

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Reviews:0
Reported Loss :2247 $
Severity of Scam :Medium
Reported by : Anonymous
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