Dr. Jeffrey Kwan

Do Not Make An Appointment

I had called in several weeks ago and talked to the receptionist about making an appointment for a screening colonoscopy.

I was told I needed to see the doctor first, but then the colonoscopy would be one the following week.

I was called the day before and probably got called at least 8 times!

They wanted to change my appointment-so agreed-and asked for the date of procedure-they now said they did not know-lots of emergencies, etc….but show up anyway…so I went-hit lots of traffic due to them re-scheduling me late in the day…asked to make sure of coverage-and also that wanted the procedure done before the first.

The gal I was dealing with was less than honest and could not verify my insurance, and they seemed to want to get me in the door and ignore my concerns.

They then told me would not happen since the doctor was taking a holiday off! Hello!

That could have been told to me when I called in weeks ago-and I would have now had the procedure done while I have time off!

I feel very sorry for this poor doctor-probably a great guy-but poor office help.

They wasted my day and were less than honest with me.

I’m going to find another doctor who can keep their agreements.

Is Dr. Jeffrey Kwan legit?
Dr. Jeffrey Kwan is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Dr. Jeffrey Kwan as a negative rating, and only a few left positive feedbacks.
Where is Dr. Jeffrey Kwan located?
Dr. Jeffrey Kwan is headquarted at 2585 Samaritan Dr San Jose, CA 95124. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Dr. Jeffrey Kwan by dialing (408) 357-1020 or visit their website N/A.
How much monetary loss is incurred by Dr. Jeffrey Kwan’s customers?
According to the reviews posted by Dr. Jeffrey Kwan’s customers, US $3277 was the total loss incurred, and hence the severity of the scam is high.

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Reported Loss :3277 $
Severity of Scam :High
Reported by : Anonymous
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