Dr. Jean Luong

The Front Staff Is APPALLING

The doctor is fine. The front staff is horrific. Dr. Jean Luong is away on vacation and wasn’t in to sign off on an emergency refill for insulin.

I had Walgreens immediately fax over a request to the doctor’s office so they could sign off on this emergency refill.

4 hours later and Walgreens still hasn’t had anything returned faxed.

I called Walgreens, and the pharmacist tried to reach out, but there was no return call or fax.

He’s going above and beyond, yet this office fails even to meet him halfway.

I then called the office, and Bonnie stated, “Everything is internal, so I don’t even know when we get a fax” WELL, I JUST TOLD YOU!

I asked if she could inform the doctor about this serious issue, and she refused to help!

I seriously don’t care if the system is internal. The onsite doctor filling Dr. Luong’s request in the meantime is in the office and can be approached if there is an emergency.

Bonnie’s refusal to help even though my boyfriend’s blood sugar is dangerously high and has been so all day is disgraceful.

This is shocking that emergencies like this are not approached responsibly by the lazy receptionist.

I swear, if something happens to my boyfriend because of Bonnie’s laziness and careless mentality, this office will learn its lesson. I can promise you that.

Fire this receptionist if you continue to want business. She’s basically the reason your office is at threat of being sued.

Is Dr. Jean Luong legit?
Dr. Jean Luong is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Dr. Jean Luong as a negative rating, and only a few left positive feedbacks.
Where is Dr. Jean Luong located?
Dr. Jean Luong is headquarted at 295 Oconnor Dr San Jose, CA 95128. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Dr. Jean Luong by dialing (408) 279-8171 or visit their website N/A.
How much monetary loss is incurred by Dr. Jean Luong’s customers?
According to the reviews posted by Dr. Jean Luong’s customers, US $3664 was the total loss incurred, and hence the severity of the scam is medium.

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Reported Loss :3664 $
Severity of Scam :Medium
Reported by : Anonymous
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