Dr. Iwach Andrew
Dr. Iwach Andrew is incompetentDr. Iwach Andrew may be credentialed and friendly, but he is incompetent. The practice is money-grubbing, surgery-pushing, and completely inefficient and irrational.
I was sent for a consultation – which should be a 15 min discussion – and was told it would be covered by insurance.
Instead I got 6 different junior people (looked like high school age) to carelessly and mindlessly conduct different tests, which took over 3 1/2 hours.
When there was a big black bar of the machine in my field of vision on one of the tests, the technician said not to worry about that!
There were no other patients in the waiting room that day but the doctor’s explanation for the long wait was that he was having a bad day and one appt took 10 minutes longer than planned (which doesn’t begin to explain a 3+ hour wait).
He then examined my eyes and hurt me in the process, saying, “oh, I must have pushed too hard.”
I’d hate to think of what would happen if the surgery was scheduled on one of his bad days.
He explained that I have a 5% chance of a problem, and disingenuously said he would sleep better if I did the surgery.
Why pushing surgery for a non-problem? Then, to add insult to injury, they charged me over $200 for things they didn’t even perform.
When questioned, they revised it but didn’t reduce my bill.
When I challenged this again, they then sent the bill to a collection agency!
Unbelievable, unprofessional, egregious practice.
If you value your eyesight, go somewhere else.
the staff has always been helpful.
Our son, who has glaucoma, has been seeing Dr. Iwach since age 10 months (he’s now 8 years old. We’ve been in great hands. Dr, Iwach is knowledgeable, patient, and quite a comfort to have as specialist for our son. Given our son’s condiition, he required two surgeries (goniotomoies) and multiple exams under anesthesia at a very young age.
Dr. Iwach was always helpful in explaining things and in the follow-up care, in addition to his continued regular exams. Fortunately, our son’s treatment has gone well and his intraocular pressure has been controlled.
Only issue we’ve had with the office is that I’d recommend avoiding late afternoon appts.. Given the # of patients and tests, the backup can make a late appt. last a long time. Otherwise, the staff has always been helpful.
Never Again
He then examined my eyes and hurt me in the process, saying, “oh, I must have pushed too hard.” I’d hate to think of what would happen if the surgery was scheduled on one of his bad days.
He explained that I have a 5% chance of a problem, and disingenuously said he would sleep better if I did the surgery. Why pushing surgery for a non-problem?
Then, to add insult to injury, they charged me over $200 for things they didn’t even perform. When questioned, they revised it but didn’t reduce my bill. When I challenged this again, they then sent the bill to a collection agency! Unbelievable, unprofessional, egregious practice.
Bad Service
This doctor may be credentialed and friendly, but he is incompetent. The practice is money-grubbing, surgery-pushing, and completely inefficient and irrational. I was sent for a consultation – which should be a 15 min discussion – and was told it would be covered by insurance.
Instead I got 6 different junior people (looked like high school age) to carelessly and mindlessly conduct different tests, which took over 3 1/2 hours. When there was a big black bar of the machine in my field of vision on one of the tests, the technician said not to worry about that!
There were no other patients in the waiting room that day but the doctor’s explanation for the long wait was that he was having a bad day and one appt took 10 minutes longer than planned (which doesn’t begin to explain a 3+ hour wait).