Dr. Gina Nguyen

Very Poor Communication And Rude Staff

Very poor communication and rude staff. I called last week to ask if Dr. Gina Nguyen could perform a physical for a new patient who would be paying with cash.

I was put on hold while the receptionist went to find the answer to my question.

She returned and said, “Yes, please come in as a walk-in anytime during the week.”

I responded, “Wouldn’t it be better to make an appointment?” “No, just come in on the day you want your physical,” the receptionist answered.

Well, today I brought my friend for her physical and the office staff looked at us like we were crazy.

Then the front desk person said to sign in and the doctor would see her in 2 hours.

After 2 hours went by, my friend was seen by rude staff that seemed very annoyed.

The doctor entered and then lectured her about how they don’t do physicals and she needed to make an appointment.

My poor, sweet, friend who is here from another country didn’t know what to say.

She knows nothing about our American medical system and that is why I called to check before I dropped her off.

I don’t know how Dr. Nguyen has such high ratings. I would never recommend anyone visit this doctor.

The entire staff, from front desk to doctor, were rude and unwelcoming.

 

Is Dr. Gina Nguyen a legit?

Dr. Gina Nguyen is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 3 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr. Gina Nguyen located?

Dr. Gina Nguyen is headquarted at 1190 Baker St Ste 100 Family Care Centers Medical Group Costa Mesa, CA 92626. You can contact Dr. Gina Nguyen by dialing (714) 587-3280 or visit their website fccmg.com.

How much monetary loss is incurred by Dr. Gina Nguyen’s customers?

According to Dr. Gina Nguyen’s customers, a monetary loss of US $5453 has been reported. The severity of entire incident reports is medium.

Write a review or complaint on Dr. Gina Nguyen

Your email address will not be published. Required fields are marked *

3 Reviews on Dr. Gina Nguyen

  1. I feel like she was extremely thorough and I feel fortunate to be her patient.

    Dr. Ngyuen really took a lot of time with me, I didn’t feel rushed at all. I was a first time patient and had more than a few things to discuss and Dr. Ngyuen was very caring and patient. I feel like she was extremely thorough and I feel fortunate to be her patient.

  2. Nice office and front office personnel.

    The Dr. Was thorough and spent time giving information about all my health needs and concerns. She has a great bedside manner and makes uncomfortable topics easy to discuss. Nice office and front office personnel.

  3. Dr Nguyen was very personable and professional at the same time.

    Dr Nguyen was very personable and professional at the same time. She paid attention to the little details and her instructions were clear and to the points. She made my visit to the doctor office very valuable !!! I would recommend Dr Nguyen to anyone .

Reviews: 3
Reported Loss : 5453 $
Severity : Medium
Reported by : Anonymous
Views :