Dr Gerald V Rizzo

The billing and financial department is horrible

Dr.Gerald V Rizzo is awesome and does great work. The billing and financial department is horrible. They did work based on what the dentist felt needed to be done not on what was cover by my insurance. I pay lots of money in insurance and they drained it all. Started work on me without being clear on what was to be covered.

Then told me after half completing the work that my insurance was exhausted and the rest of the work would have to be paid out of pocket. They did the same thing to my husband! They do great work but if you don’t stay on top of how much things cost or ask for print outs of everything they will take advantage of people with insurance.

Is Dr Gerald V Rizzo a legit?

Dr Gerald V Rizzo is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 4 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Dr Gerald V Rizzo located?

Dr Gerald V Rizzo is headquarted at Hackensack Street 445 NJ US. You can contact Dr Gerald V Rizzo by dialing (201) 939-5770 or visit their website smilesbyrizzo.com.

How much monetary loss is incurred by Dr Gerald V Rizzo’s customers?

According to Dr Gerald V Rizzo’s customers, a monetary loss of US $221 has been reported. The severity of entire incident reports is high.

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4 Reviews on Dr Gerald V Rizzo

  1. Dr. Rizzos office is amazing

    Dr. Rizzos office is amazing, the staff is very friendly and fun especially the assistants! They make coming to the dentist enjoyable experience. Dr rizzo is a gentle dentist provides pain free dentistry.

    Dr Puccio is excellent as well! Barbara at the front desk is a gem, sweet and very helpful! Nuria is awesome! Love the office ! Clean and updated with great technology !

  2. Would recommend this office to others who are seeking professional dental

    I have visited this office many times because I loved the convenient location, the modern eqiptment and the friendly staff. In addition to the staff Dr. Rizzo and Dr. Puccio are the kindest and professianl people I have ever met. They offer a veriety of servicess with the most up to date technology.

    I got my wisdom teeth pulled out in two sessions both top and bottomes with no pain and a speedy recovery. I did not feel a thing! They worked with my insurance and made sure my procedure was fully covered before I procedded with any work. Was also told that they do offer 3rd party financing if needed.

    I also got a crown done about years ago and it feels like I have had this thing since birth. Had issues with it in the past but not after I met with Dr. Rizzo. With my feedback he was able to fit it just to my liking. Would recommend this office to others who are seeking professional dental

  3. Dont use this company

    Guys a con artist! Doesn’t care about his employees or patients! All he cares about is his bottom dollar.

  4. Gerald V Rizzo, DMD Is Scammer

    Dr.Rizzo is awesome and does great work. The billing and financial department is horrible. They did work based on what the dentist felt needed to be done not on what was cover by my insurance. I pay lots of money in insurance and they drained it all. Started work on me without being clear on what was to be covered.

    Then told me after half completing the work that my insurance was exhausted and the rest of the work would have to be paid out of pocket. They did the same thing to my husband! They do great work but if you don’t stay on top of how much things cost or ask for print outs of everything they will take advantage of people with insurance.

Reviews: 4
Reported Loss : 221 $
Severity : High
Reported by : Anonymous
Views :