Douglas Elliman Real Estate

Terrible Responsiveness

Terrible responsiveness from Douglas Elliman Real Estate, its no wonder their review score is so low on here.

The timeline: Online inquiry for 1 or 2br at The Leonard(101 Leonard St)–immediate email from Iman Bacodari asking buy or rent–informed rental and that was the last I heard from him.

My fiancé had a similar experience- spoke with Iman on the phone, sent an unanswered text and two unanswered emails.

Iman did not know that we were associated with each other either!

Following suit with Iman’s outstanding customer service practices is associate Lisa (last name unknown).

Left her a voicemail 6/13 explaining our motivation (7/1 move-in), budget ($8,000), and issues with Iman.

Still haven’t heard back from her either. The receptionist is the most proactive person in this office!

We called BOND and had an awesome broker meet us same day 6/15 to show us over 20 apartments in 7 different buildings.

We’re seeing our 2br hopeful at The Leonard on Monday.

She will also be our first choice when looking to buy next summer.

Is Douglas Elliman Real Estate a scam?
Douglas Elliman Real Estate is a scam and a bad service provider as per the report filed on dirtyscam.com. They are not aggressive towards their customer satisfaction and complaint grievance.
Is Douglas Elliman Real Estate legit?
First Douglas Elliman Real Estate is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Douglas Elliman Real Estate’s consumers?
There is/are 18 review(s) posted about Douglas Elliman Real Estate and it indicates that the severity of the scam is Low.
Where is Douglas Elliman Real Estate located?
Douglas Elliman Real Estate is located at 575 Madison Ave, New York, NY 10022, USA. You can contact Douglas Elliman Real Estate by dialing (212) 350-8500 or visit their website elliman.com before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Douglas Elliman Real Estate’s customers?
According to the report(s), US $1252 was the total loss incurred by Douglas Elliman Real Estate’s customers.

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18 Reviews on Douglas Elliman Real Estate

  1. Douglas Elliman in Roslyn NY will not let me terminate sales agreement

    Signed up for a second six month stint with Douglas Elliman in Roslyn NY. Had only a couple of lookers the first time around, and this time, after a month, mot one person. I decided to terminate with them and find someone more capable. Their sales agreement all of a sudden ( this wording was not in the first agreement) says the if you terminate with them they are still entitled to a commission. I asked for a release from that and all they would give me was a form to withdraw the house from an MLS listing. They insisted it was all I need. Two other brokers I know, and my attorney, said otherwise. MLS is one thing, the contract for sale with an agent is another, Even if my house were removed from MLS, the contract with Douglas Elliman for the sale of my house is still binding. The manager of the Roslyn office got involved and was nasty and threatening, threatened me with legal action. This should not happen! There is enough stress from the isolation and fears during this pandemic. I do not need further stress and to be held hostage by a RE company.

  2. We recently moved with my husband from France to NYC and were lookig for a new place in Manhattan.

    We recently moved with my husband from France to NYC and were lookig for a new place in Manhattan. Our agent, Nima Yamini a very friendly guy working in the corporate headquarters office of Douglas Elliman on 575 Madison Avenue, immediatly understood our needs. Given our particular situation (as non citizen US) he really got implicated in our case. Thanks to him we found our home with all the requirements we desired!

  3. Great

    They helped me find the apartment of my dreams! Fast, careful, high class.

  4. I have no experience with Douglas Elliman but I have worked with one of their real estate agents.

    I have no experience with Douglas Elliman but I have worked with one of their real estate agents. Ayumu (Ike) Toda who just switched over from another company and who I experienced as a sharp and clear minded real estate agent.

    Within a month I had to find someone to take over my lease or start new one year contract because I was returning to Europe. Ike accomplished finding a renter in less than a month, did what was possible to make it come through and also helped me sell some of my furniture.

  5. We eventually had to reach out to his supervisor Doublad Ellman for assistance who was extremely helpful.

    As a recent transplant from another State, I went online to look at apartments on sites like StreetEasy, etc. We found a great apartment and the real estate broker connected to the apartment was linked to the Cho Team.

    Jia Hui “Philip” Zou from this broker team was assigned to assist us. At first Mr Zou and his colleagues at the Cho Team were attentive to our questions, etc., but then Mr. Zou started not to return calls and/or answer emails. On several occasions we had to resubmit documents and answer again questions that were already provided to him and his colleagues. Because we were under the wire to move to NYC, and were not able to reach Mr. Zou,

    we resorted to reaching out his supervisor Edward Cho. Mr. Cho when contacting him, had a tone of voice that we were bothering him and he would not provide clear answers on why Mr. Zou could not be reached and why we had to resubmit documents all over. We eventually had to reach out to his supervisor Doublad Ellman for assistance who was extremely helpful.

  6. I have no experience with Douglas Elliman but I have worked with one of their real estate agents.

    I have no experience with Douglas Elliman but I have worked with one of their real estate agents. Ayumu (Ike) Toda who just switched over from another company and who I experienced as a sharp and clear minded real estate agent.

    Within a month I had to find someone to take over my lease or start new one year contract because I was returning to Europe. Ike accomplished finding a renter in less than a month, did what was possible to make it come through and also helped me sell some of my furniture.

  7. We eventually had to reach out to his supervisor Doublad Ellman for assistance who was extremely helpful.

    As a recent transplant from another State, I went online to look at apartments on sites like StreetEasy, etc. We found a great apartment and the real estate broker connected to the apartment was linked to the Cho Team. Jia Hui “Philip” Zou from this broker team was assigned to assist us.

    At first Mr Zou and his colleagues at the Cho Team were attentive to our questions, etc., but then Mr. Zou started not to return calls and/or answer emails.

    On several occasions we had to resubmit documents and answer again questions that were already provided to him and his colleagues. Because we were under the wire to move to NYC, and were not able to reach Mr. Zou, we resorted to reaching out his supervisor Edward Cho.

    Mr. Cho when contacting him, had a tone of voice that we were bothering him and he would not provide clear answers on why Mr. Zou could not be reached and why we had to resubmit documents all over. We eventually had to reach out to his supervisor Doublad Ellman for assistance who was extremely helpful.

  8. They're quick to take your money and paperwork, but good luck trying to get your deposits back.

    These people manage buildings throughout the city. The building I lived in was great, The Ocean. However, after moving out it was another story. Our lease states that our deposit is due to us within 60 days of moving out. We moved out on February 28th, it is now March 11th. 72 days have passed, we still don’t have the money.

    The contact person who handles the deposits does not return calls, or he returns emails with one liners consisting of “will update you”. What kind of joke company are you running Douglas Elliman? ? I’ve never been so upset with anyone, or had to nag a company so much for money OWED to us.

    If we ever paid rent late, or moved out late, or messed up the apartment (which we didnt, all rent was paid on time, all keys were returned, moved out on time, apartment was left in great condition), they would be on us like swine flu in Mexico.

    Worst most unprofessional bunch of thugs I’ve ever dealt with. You can be sure that if I threatened legal action the money would somehow magically appear. It’s sad that it’s reached that point. They’re quick to take your money and paperwork, but good luck trying to get your deposits back.

Reviews:18
Reported Loss :1252 $
Severity of Scam :Low
Reported by : Anonymous
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