Don Marshall CPA

Worst Business Practice

If I can select less than one star I would. bait-and-switch on price for tax filing after confirming on the phone and in person for a more accurate quote.

Left his home office with Don Marshall CPA confirming what he would charge me after providing him with all the information he needed.

Emails me the next day saying that he made a mistake and wouldn’t do it for less than 4+ hours at his rate and that I can find another CPA if I didn’t agree.

I’m sure many would agree my personal taxes are not complicated at all. It’s never taken any CPA more than 3 hours.

The only reason I had to find a new CPA is because I just moved to the Los Angeles area.

Many people who read this can probably agree that these things below are not complicated and are fairly common with most filings


*Joint W-2 filing with Spouse

*Stocks – Year end statement by bank, has all the information he needs

*1 page form for Casualty loss on rental property – It’s not difficult and there is one amount that i’m responsible for paying and wanted this included, that’s it!

* Provided him full taxes returns from the year prior to carry over most of the same information (doesn’t get any easier than this)

* I purchased a new electric vehicle that is eligible for a 7,500 tax credit – He didn’t even know anything about electric cars and tax credits.

It’s one simple form and i explained this to him on the phone and in person and he googled it and found it on the IRS website and still was confused

Don confirmed twice, once on the phone that he would do 3 hours which is the longest it’s ever taken any CPA to do our taxes.

The second time was in person once he had everything and made copies.

I really regret providing him my family’s personal information.

I decided I didn’t want to be taken advantage of. It’s the principle of honoring what you say.

Worst business practice is to change a price after you shake hands and agree.

I asked for all the copies he made with my personal information on it returned and he refused.

I wanted to discard them myself since I don’t trust this guy any longer.

No work was completed and we decided not to use him.

California Board of Accountancy has a law that if the consumer request all personal information be returned since no work happened and price hasn’t been accepted that it should be returned to the consumer.

My wife and I are intelligent people who make a very good living. The fact is Don didn’t address my frustration with the issue professionally.

My request was the copies you made of all my personal information to be returned to me so i can discard them.

He emails me back calling me a jackass because i want to report him for holding on to my personal information when i decided not to take your bait-and-switch offer.

If you’re considering using him, message me first so I can send you some emails back and forth between us and you can make a decision for yourself.

Lesson learned!

Is Don Marshall CPA a scam?
Don Marshall CPA is a scam and a bad service provider as per the report filed on They are not aggressive towards their customer satisfaction and complaint grievance.
Is Don Marshall CPA legit?
First Don Marshall CPA is not a legit business owner or provider. You must take necessary precautions/measures before buying or using their services.
How many reviews are submitted by Don Marshall CPA’s consumers?
There is/are 5 review(s) posted about Don Marshall CPA and it indicates that the severity of the scam is Medium.
Where is Don Marshall CPA located?
Don Marshall CPA is located at 3427 S Walker Ave, San Pedro, CA 90731, USA. You can contact Don Marshall CPA by dialing (310) 833-8977 or visit their website before filing a lawsuit. We are no way affiliated with better business bureau or yelp reviews platform.
How much monetary loss is incurred by Don Marshall CPA’s customers?
According to the report(s), US $5433 was the total loss incurred by Don Marshall CPA’s customers.

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5 Reviews on Don Marshall CPA

  1. This reviewer has issues.

    I don’t know who this guy is. I’ve never met or spoken to him. He claims to be from Beverly Hills. Why would he come to San Pedro to have his taxes done? It seems apparent to me that someone is trying to smear my name. I’ve only ever had one bad Yelp review and I suspect this one is from the same person who posted that one. He seems to have some issue with me even though I never even did any work for him. In fact, I refused to do any work for him. (See the review above.) I encourage you to go to Yelp and read the reviews from people for whom I have done work.

  2. So if you need a tax preparer or a cpa Don is the man to see.

    Tax time again. Again I highly recommend Don. Don has been doing my taxes for 6 years now. He is very knowlegible and very easy to talk to. I was very lucky when another cpa firm recommended Don to me.

  3. If you are searching for someone to do your taxes, or anything that requires a CPA, Don is the perfect choice.

    If you are searching for someone to do your taxes, or anything that requires a CPA, Don is the perfect choice. He is efficient, knowledgeable, easy to talk to and able to answer questions in a precise manner.

    He is always available by text, phone or e-mail. I am so happy that a friend recommended him to me a few years ago. Also, it is an advantage working with him on a individual basis who is interested in your personal needs, rather than a huge firm. Priceless.

  4. I can't recommend Don highly enough.

    Quite simply, Don is the man. He’s done my taxes two years in a row now, and each time I’ve met with him it’s been nothing but a pleasurable experience. He always walks me through the process, and does his best to minimize the amount I pay in taxes.

    And more importantly, the amount he charges for his services is extremely reasonable (especially considering how much money I get back from Uncle Sam). If you’re looking for a friendly, competent, and reasonably priced accountant, I can’t recommend Don highly enough.

  5. I am very pleased with Mr Marshall and can highly recommend his services.

    I am very pleased with Mr Marshall and can highly recommend his services.
    I have been a business owner since 1996 and had another CPA who basically dropped out when my husband passed last year.

    He is helping me through some difficult problems. By the way, his fees are lower than many CPA’s, at the same time I don’t believe in price shopping professional services. You get what you pay for.

  6. You're better off going somewhere else.

    I’d select 0 stars but unfortunately that is not an option. Very condescending man who doesn’t know about tax breaks he should know. Inquired about his tax packages and he said his hourly rate was $200 for a basic filing.

    There are other services who change less and there is not a back and forth of emails changing things. Very weird man so I’d advise to be aware. Decided to not have him prepare my taxes. You’re better off going somewhere else.

Reported Loss :5433 $
Severity of Scam :Medium
Reported by : Anonymous
Views :