Ditech Home Loans

Don't Allow Payments

Ditech Home Loans is not recommended. They won’t accept payments after the first month, even though you can make it online.

However, they say you can do it online. I was charged $10 extra for calling in.

You should choose another company that offers customer service after work.

One that allows you to make online payments after the first day of the month.

They also allow you to pay the fee via phone.

You can call the Ditech payment number to find out for yourself.

Is Ditech Home Loans a legit?

Ditech Home Loans is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 8 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Ditech Home Loans located?

Ditech Home Loans is headquarted at 750 B St San Diego, CA 92101. You can contact Ditech Home Loans by dialing (866) 475-2621 or visit their website N/A.

How much monetary loss is incurred by Ditech Home Loans’s customers?

According to Ditech Home Loans’s customers, a monetary loss of US $2887 has been reported. The severity of entire incident reports is high.

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8 Reviews on Ditech Home Loans

  1. I would starve to death before I went to them.

    HORRIBLE!!! And Incompetent. Ditech was one of the worst experiences in my life. Ditech has continued to make mistakes on the two loans they have. This happened over six months. It is hard to believe that they have taken control of my loans.
    Ditech has made a mess of everything, from Escrow miscalculations to lying about removing my mortgage insurance off my loan to adding home repair insurance on my mortgage that I never authorized to not apply my mortgage payments to loans to me to charging me fees and penalties to their own mistakes, to the fact that Ditech is now accusing me fees to correct their errors.

    The last Ditech error is a clear example of their incompetence. I received a Ditech letter threatening me with fines and collection because my payment, which was made electronically, has not been made. I went online to their website and found out where my payment was received. Duh!!!!!!

    It will be the 20th occasion in five months that I have called Ditech to rectify my accounts. It isn’t easy to believe that this company could even remain in business. Ditech is a star too good. Beware of all costs !!!!!! They would be the last lender in the entire world if I didn’t know better.

  2. Scammer

    They are a complete waste of time. discusted…

  3. Horrible

    Horrible. BAD, BAD, BAD, BAD. Keep away. Every customer service representative will tell you different things. They often contradict each other. They take 10-15 days to “receive” the fax, but they still need to communicate via fax.
    They will ask for proof of the money that they received from your bank account as an Ach Transfer, even though there were no missed payments (it was an additional payment).

    This is called “company policy,” as there is no rational explanation. It is frustrating and bizarre to work with. I would rather deal with Sprint or Comcast (or the worst customer service experience you can imagine).


    They cannot answer simple questions such as “When is my loan considered mature so that I can have the PMI removed?” Without reading the script, “we’ll respond to you within 21 business days with this information”. They won’t even get back to your request.
    Each agent will give you different answers and double-bill you, even though autopay is set to come out only once per month. They attempted to take my mortgage twice from the same account. Is that possible? What kind of incompetent agency can that be? You can save your sanity by choosing another lender!!

  5. This company is terrible, horrible the worse

    This company is horrible, terrible, and the worst I have ever dealt with in my 20-years of experience with lenders. I didn’t apply with them; my lender sold my loan. Ditech is the same as Quicken Loans and Green Tree; please do not apply for a loan with them! Judah M 100% agrees with me. They do not provide any customer service. Please be careful with your money

  6. Avoid at all costs if you value your credit rating!

    Ditech sold our mortgage loan, and we have not had any problems with automatic payments. This is due to Ditech’s internal software issues.
    If you are concerned about your credit rating, avoid Ditech at all costs! It took three weeks to resolve the problem their computer system caused. Avoid Ditech to avoid future headaches.

  7. The absolute worst!

    Worst. Company. In. The. Universe! Ditech is not worth your life, your sanity, or the planet. They are a complete scourge! Horrible. It’s the absolute worst!

  8. How is Death-tech, I mean Ditech, still in business

    How can Death-tech, i.e., Ditech, still be in business? Their online account platform, customer support, and other aspects of their operation are all embarrassingly poor.

Reviews: 8
Reported Loss : 2887 $
Severity : High
Reported by : Anonymous
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