Ditech Funding

Very Poor Customer Service

Very poor customer service. After years of a mortgage loan with Ditech Funding I sold my house and the mortgage was paid off on February 28.

They also closed my account that day then took out another mortgage payment on March 1.

I called customer service and was told that it was the banks fault.

After I talked with my bank and learned it was Ditech’s auto pay problem.

So, I called customer service back and was told that my 1341.00 was put into a slush fund!

They would have their audit department sort it out and would refund me a check by mail in 30 days!

I needed that money for my move, and I told them.

They said I was supposed to give a 10 day notice before they stopped my auto pay, but my home was in escrow and I couldn’t give them a 10 day notice, but they would not credit my money back to my bank.

I will not be using them for my new mortgage !

Especially when their customer service would rather argue and talk over me then try to help me solve my problem.

Is Ditech Funding legit?
Ditech Funding is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 1 consumer(s) was/were given a Ditech Funding as a negative rating, and only a few left positive feedbacks.
Where is Ditech Funding located?
Ditech Funding is headquarted at 3200 Park Center Dr Costa Mesa, CA 92626. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Ditech Funding by dialing (949) 622-8150 or visit their website ditechfunding.com.
How much monetary loss is incurred by Ditech Funding’s customers?
According to the reviews posted by Ditech Funding’s customers, US $4533 was the total loss incurred, and hence the severity of the scam is medium.

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1 Review on Ditech Funding

  1. this is the place where dreams were made

    If you want a refi and maybe even a variable predictable foreclosure: this is the place where dreams were made

Reviews:1
Reported Loss :4533 $
Severity of Scam :Medium
Reported by : Anonymous
Views :