Deseret First Credit Union

HORRIBLE!

HORRIBLE! Deseret First Credit Union is the worst out of all financial institutions in Utah.

I have an intimate knowledge of the credit union, and believe me DFCU has unethical and deceitful practices.

This is the most polite way I can put it. Save your time and money and go to a full-service Credit Union that’s more professional.

DFCU is an amateur little league credit union at best. It’s understandable that they might make a mistake or two (or several in my case) that causes you significant problems, but what’s not okay is the lack of any effort whatsoever to make it right.

“Do What’s Right” apparently does not apply here. That is why DFCU has a 3.5 star rating on Facebook, while others like America First has 4.5 stars.

Anything below 4.0 star is considered a miserable failure of the business to adequately address the concerns of their customers.

DFCU is obviously offending the masses, not just a handful of people.

Does the upper management even care or even trying to do anything about it?

Is Deseret First Credit Union legit?
Deseret First Credit Union is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 3 consumer(s) was/were given a Deseret First Credit Union as a negative rating, and only a few left positive feedbacks.
Where is Deseret First Credit Union located?
Deseret First Credit Union is headquarted at 4645 Constitution Blvd Salt Lake City, UT 84119. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Deseret First Credit Union by dialing (801) 963-4900 or visit their website dfcu.com.
How much monetary loss is incurred by Deseret First Credit Union’s customers?
According to the reviews posted by Deseret First Credit Union’s customers, US $1252 was the total loss incurred, and hence the severity of the scam is medium.

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3 Reviews on Deseret First Credit Union

  1. Terrible customer service.

    Terrible customer service. Applied online, was told I would be contacted within one business day or less – didn’t receive any emails nor phone calls for 5 days. Employees are slow to respond to emails and frequently do not answer their phones.

  2. Does the upper management even care or even trying to do anything about it

    That is why DFCU has a 3.5 star rating on Facebook, while others like America First has 4.5 stars. Anything below 4.0 star is considered a miserable failure of the business to adequately address the concerns of their customers.

    DFCU is obviously offending the masses, not just a handful of people. Does the upper management even care or even trying to do anything about it?

  3. Do What's Right apparently does not apply here

    HORRIBLE! This credit union is the worst out of all financial institutions in Utah. I have an intimate knowledge of the credit union, and believe me DFCU has unethical and deceitful practices. This is the most polite way I can put it.

    Save your time and money and go to a full-service Credit Union that’s more professional. DFCU is an amateur little league credit union at best. It’s understandable that they might make a mistake or two (or several in my case) that causes you significant problems, but what’s not okay is the lack of any effort whatsoever to make it right. “Do What’s Right” apparently does not apply here.

Reviews:3
Reported Loss :1252 $
Severity of Scam :Medium
Reported by : Anonymous
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