DC Top Choice Movers

They told me not to remove files from cabinet,

My fiancé and I used this service to move apartments in Alexandria. He and his friend had used the service before and had a perfectly pleasant experience. The same was not true this time around. The packing team was one man short so we had just one guy show up to pack up 5 rooms; he spent 5 out of 6 hours just packing up the kitchen! JUST THE KITCHEN! We had to call two to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded, did not wrap furniture in blankets, didn’t perform an inventory). Our new place was about 3 miles from the old place, and within that 3 miles they managed to damage 5 pieces of furniture. Our end table was scratched, our book shelf and headboard broken, and the couch ruined. Robin exhibited an attitude over the phone when we called to complain about our service and reconcile the bill. I used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had!

Is DC Top Choice Movers a legit?

DC Top Choice Movers is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 11 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is DC Top Choice Movers located?

DC Top Choice Movers is headquarted at United State. You can contact DC Top Choice Movers by dialing (703) 679-7761 or visit their website dctopchoicemovers.com.

How much monetary loss is incurred by DC Top Choice Movers’s customers?

According to DC Top Choice Movers’s customers, a monetary loss of US $100 has been reported. The severity of entire incident reports is extremely low.

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11 Reviews on DC Top Choice Movers

  1. Terrible

    This company is incompetent and dishonest – one of my worst experiences. Their poor quality packing led to considerable damage to our furniture, over $1000 worth. They then agreed to refund the money we paid them, considerably less than the damages, and never bothered to do that.

    They also bombarded me with emails, phone calls, and texts claiming it was not their fault and how difficult it is for them to survive as a small business because they have to pay staff and federal income taxes, etc.

    As a successful small business owner, I can testify that if you deliver good, honest services, you have clients and don’t have to spend time whining about how you are on the verge of going under.

    I’m almost glad I did not get the money back, so I’m free to warn other people about their terrible services. If you need to know more, check their BBB reviews – they show a whole pattern similar to the one I experienced.

  2. Great moving company!

    Great moving company! From the manager to the movers themselves, we had a great experience. Quick, efficient, and very friendly.

  3. Couldn't recommend them any higher!

    Very professional, came early and took great care with my things throughout the move. Couldn’t recommend them any higher!

  4. Great Accommodating Service

    Terrance and Darrel were fantastic, worked hard and efficiently the entire two hours for my unload. They showed up early and ready to work with no complaints. Being very accommodating and friendly, id HIGHLY RECOMMEND this company to anyone in the area looking for professional help with their move!

  5. I would highly recommend them!

    Robin was very easy to deal with. The 2 men that came to load my uhaul were so nice and professional. They did a great job worked very hard, were on time. They were wonderful! I would highly recommend them!

  6. The first time I was not even finished packing

    The first time I was not even finished packing and they helped me with what they could and we got the job done in about 3 and 1/2 hours. The second time they moved me in less than 3 hours. My only issue is that by forces not controlled by the movers they were about 2 hours late. I didn’t stress out it was fine.

    But the person who I believe is manager had offered me some sort of discount to make up for it. When the job was finished and I spoke to him he said he will give me an hour free on the next move. Hmmm that seems like weak retribution. I’m not upset because I would probably use you again. But I just want to be known you could’ve done better in that situation.

  7. Bad Service.

    Showed up early (big plus), courteous, attentive, very hard working and even finished early! Would definitely use again (probably when this lease is up, lol)

  8. They told me not to remove files from cabinet

    They told me not to remove files from cabinet, or other stuff from drawers (“we have a way of moving them that keeps the drawers closed”) but this turned out to be a bad idea. 2-drawer file cabinet was jerked around & twisted while on dolly going from old & to new office.

    File drawers had to be emptied in new off. bec. drawers wouldn’t close. Took 30 mins for one man to fix the problem. Meanwhile, my files were scattered across the floor.Caused much reorganizing later. Overall attitude & process were slap-dash & careless.

  9. Great experience and communication.

    Great experience and communication. Joseph and Paul were on time, professional, polite, fast, and just great. No surprises with this company–other than pleasant ones!

    We really appreciated them being able to help us out with short notice. Great e-mail communication and ability to pay the deposit online. Would definitely recommend and use them again!

  10. Dont Use This Company

    Saw all the rave reviews on ( are these real?) & decided to hire them based on these reviews. 2 men & truck moved my office stuff to new office. They told me not to remove files from cabinet, or other stuff from drawers (“we have a way of moving them that keeps the drawers closed”) but this turned out to be a bad idea.

    2-drawer file cabinet was jerked around & twisted while on dolly going from old & to new office. File drawers had to be emptied in new off. bec. drawers wouldn’t close. Took 30 mins for one man to fix the problem. Meanwhile, my files were scattered across the floor.Caused much reorganizing later. Overall attitude & process were slap-dash & careless. Caused me major stress. E.W.

  11. DC Top Choice Movers Is Bad Service Provide.

    2 men & truck moved my office stuff to new office. They told me not to remove files from cabinet, or other stuff from drawers (“we have a way of moving them that keeps the drawers closed”) but this turned out to be a bad idea.

    2-drawer file cabinet was jerked around & twisted while on dolly going from old & to new office. File drawers had to be emptied in new off. bec. drawers wouldn’t close. Took 30 mins for one man to fix the problem. Meanwhile, my files were scattered across the floor.Caused much reorganizing later. Overall attitude & process were slap-dash & careless. Caused me major stress. E.W.

Reviews: 11
Reported Loss : 100 $
Severity : Extremely Low
Reported by : Anonymous
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