Credit Acceptance

Customer Service

Credit Acceptance is the worst ratchet call center I have ever dealt with I don’t think the call center knows that the customers pay your salary #foodforthought.

I felt like I was in the twilight zone I have never been treated so disrespectfully ever The President of the company need to pull calls.

These employees are crazy ,Rachet, Rude, I asked to speak to a manager and I think she put her Co worker on the phone .

This is the club not customer service.

Will never go Thu this finance company again in life.

I’ll walk.

Is Credit Acceptance legit?
Credit Acceptance is not a legit business owner or provider. They are not aggressive towards their customer satisfaction and complaint grievance, and hence 12 consumer(s) was/were given a Credit Acceptance as a negative rating, and only a few left positive feedbacks.
Where is Credit Acceptance located?
Credit Acceptance is headquarted at 2460 Paseo Verde Pkwy Henderson, NV 89074. We do not have any affiliation with the better business bureau or yelp reviews platform. You can contact Credit Acceptance by dialing (702) 990-2700 or visit their website
How much monetary loss is incurred by Credit Acceptance’s customers?
According to the reviews posted by Credit Acceptance’s customers, US $4585 was the total loss incurred, and hence the severity of the scam is medium.

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12 Reviews on Credit Acceptance

  1. Sorry, I had to choose one star, they do not deserve any!!

    First and last time — worst company. I ended up paying more than one and a half times for my van. Rude customer service reps who literally tell you to beg, borrow or steal to make a payment. I was 30 days late and they reported it to the credit bureaus.

    I have now paid them off (they would not even try to take the late – 30 days payment off – and it is wrecking my credit). It has been two months and I cannot see an updated title from DMV removing the lien. I was told previously that they would send the documents over to DMV informing that I paid off the vehicle.

    Today I called after not seeing anything from DMV, and my insurance still listing Credit Acceptance as lien holder, and I was told I had to take the “contract pay-off/discharge of lien letter” to DMV myself. They do not know their jobs. The agent kept asking me for another number to add to their accounts.

    It was a pleasure telling her that I am done with them and would never, ever give them another piece of information on me; I just wanted my title. They are the worst. Please use someone else to finance your vehicle. One 30-day late payment never had to be reported so quickly considering I was never late by 30 days before.

    I appreciate the valuable lessons learnt from them though and would never make that same mistake twice.

  2. Please don't buy a car from them

    Please don’t buy a car from them, they will call you 50 times a day if you are one day late,they are rude threatening, and very nasty on the phone, if you get one payment behind they use the kill switch to shut down your car no matter where you are,

    I am very sorry I bought a car from them they are nasty people they want you to pay thorough a 3 party so you have to pay extra for them to take your payment,I will never buy another car through them, ever

Reported Loss :4585 $
Severity of Scam :Medium
Reported by : Anonymous
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