Christiansen & Christiansen

Work Is Lacking

Although I can’t speak for Dave, I know him through business networking. I was a friend of his, and I used his services many years ago.

He was willing and able to correct my tax errors, so I had to return.

It was nearly impossible to reach Dave. They moved offices and changed email addresses without notifying clients.

Let me tell you about the first year Dave did my taxes. It was incredible.

It was an easy return, and I was done.

I was surprised to receive copies of my tax return in the mail a few months later.

It was another person. That’s a big mistake.

Sylvia, his secretary, immediately called me and said she could reprint one of my copies.

They can be shredded or returned to my office. I can slice them or return them to her office if they have their returns.

These were private information of someone else, so I didn’t mind.

I want to think that anyone who had mine would do the same (I have never found out what happened with my returns).

The following year, I moved to another location for my taxes.

I was able to locate their new address this year and contact Dave to rectify some tax mistakes.

He was friendly and willing to help me.

His secretary is always challenging to deal with. She talks to you like a child, and you can ask questions.

While my 2016 taxes were done, there were still a few things to do.

I knew that I needed to take my time but felt rushed when I received my tax return.

I was also informed that Dave would be late for my appointment several times.

I decided to do what was necessary and email him later, as it wasn’t urgent.

It’s May, Dave. I tried calling and emailing but did not receive a response.

Sylvia called me back again, and I said it was urgent. Dave called me back two more days later.

Although we had a short conversation, and he answered all of my questions, he felt the need to mention his busy schedule and give me an overview of his day.

I wouldn’t say I like feeling like a burden.

I don’t like to learn about other people’s business, especially when it involves money or how their situation may be compared with others.

Taxes are my business and should be treated separately from the CPA.

These are my most significant concerns about the office. Dave is an extraordinary person.

I don’t think he is concerned about clients from a business standpoint.

Dave lost my trust after his office failed to hold itself accountable.

It’s a mystery why he tolerates such behavior and why he doesn’t have a stronger work ethic when he attends networking groups to get more business.

His conversations over the phone are brief, and he seems to have some knowledge about the topic. His work execution is not excellent.

It is easy to feel annoyed by him or busy. You might wait for his turn.

As a business friend, he is my best wish. As a client, I will look for another person to help me with the next tax season.

Is Christiansen & Christiansen a legit?

Christiansen & Christiansen is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 2 consumer[s] submitted negative ratings, and only a few left positive feedback.

Where is Christiansen & Christiansen located?

Christiansen & Christiansen is headquarted at 255 E Santa Clara St Ste 100 Arcadia, CA 91006. You can contact Christiansen & Christiansen by dialing (626) 289-8899 or visit their website

How much monetary loss is incurred by Christiansen & Christiansen’s customers?

According to Christiansen & Christiansen’s customers, a monetary loss of US $2998 has been reported. The severity of entire incident reports is medium.

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2 Reviews on Christiansen & Christiansen

  1. Their attentiveness to detail and their eagerness to provide quality service is unbeatable

    Dave Christiansen, his staff, and their professionalism are unmatched and deserve this three-star review. They are unmatched in their attention to detail and eagerness to provide high-quality service.
    Christiansen & Christiansen is the only company I trust to prepare my taxes each tax year. They are highly recommended to anyone looking for professional tax services.

  2. Dave and everyone in his office have always been awesome!!

    Christiansen & Christiansen is a great accounting firm. Since moving to Los Angeles in 1997, I’ve used many accountants but was not comfortable with any until I met Dave at Christiansen.
    Dave and his entire staff have been excellent!! Dave has proven to be competent, professional, and thorough. Each year, I feel like nothing has been missed by him.

Reviews: 2
Reported Loss : 2998 $
Severity : Medium
Reported by : Anonymous
Views :