Children’s Hospital of Wisconsin
The Children's Hospital Lab Is Awful!
The Children’s Hospital lab is awful! One of the technicians couldn’t find my son’s vein and after poking him three times (with him screaming and crying) he had the audacity to blame my husband for the way he was holding him.
Finally he realized that he wasn’t the best person for the job and called in another nurse/tech who found his vein right away.
He wasn’t even close in all 3 instances! If you feel uncomfortable with finding babies’ veins, go find someone competent instead of traumatizing my kid!!
Is Children’s Hospital of Wisconsin a legit?
Children’s Hospital of Wisconsin is not running a legit business. They are not aggressive towards customer satisfaction and complaint grievance redressal, Hence 16 consumer[s] submitted negative ratings, and only a few left positive feedback.
Where is Children’s Hospital of Wisconsin located?
Children’s Hospital of Wisconsin is headquarted at 8915 W. Connell Ct Milwaukee, WI 53226. You can contact Children’s Hospital of Wisconsin by dialing (414) 792-9366 or visit their website chw.org.
How much monetary loss is incurred by Children’s Hospital of Wisconsin’s customers?
According to Children’s Hospital of Wisconsin’s customers, a monetary loss of US $2362 has been reported. The severity of entire incident reports is high.
The care was excellent and we had great doctors to take care of our child.
Our child spent his first month at the NICU at the Children’s Hospital of WI. It was clear early-on of the type of care that our child would get. The staff was professional, gentle, patient, supportive and helpful overall, especially the hard-working nurses.
They took good care of our child and I would go there again if needed. Highly recommend this hospital. The care was excellent and we had great doctors to take care of our child.
They hands down made a huge difference and saved my daughters life!!!
My daughter was brought into the Er back in September 2016 and we thought she had a kidney stone. Turned out to be something more serious. She needed emergency surgery.
The whole staff from cleaning person, nurses, aide and Doctors were fabulous!!! Start to finish to the follow up visit. Hands down the best pediatric care around! They hands down made a huge difference and saved my daughters life!!!
Unbelievably
The billing office of the hospital was very rude and unhelpful during the process. We ended up paying hundreds of dollars for the 5 minutes’ appointment, in addition to more than $400 our insurance paid.
The unfortunate appointment was last year. We paid everything and thought we were done with them. Unbelievably, one year after the appointment, they managed to find a new excuse to send us yet another bill.
Unfortunately we had very negative experience
Unfortunately we had very negative experience during my son’s 1st and only visit at the hospital. It’s an appointment with an allergist. The entire appointment took almost 2 hours, out of which most of the time was spent on waiting. Finally he got to see the allergist, for 5 minutes. The allergist seemed to be in a rush and didn’t really care.
We didn’t get any useful information from the allergist than we already know. Overall, it feels like a very commercial hospital. Despite the appointment being useless, we kept getting numerous bills from them.
They classified the office visit as outpatient care and created tons of problems for us. We had to spend hours wrestling with both them and our insurance company to get the issue straightened out.
Use caution if needing to go here.
Doctors are great however the rest of the staff are rude, medication errors occurred resulting in Kidney complications, uncontrolled post-op pain for my niece, peanut allergy yet sending food not fully free of peanut contamination.
My sister is beyond frustrated and scared with the inpatient post-op care my niece has received. Use caution if needing to go here.
Scammer
I had called the Dr about my sons surgery the week before and told him that my wife would be bringing another person and claim him to be a step father when he was not.
This information was never passed on to hospital security or staff. Hence on the day of the surgery both this man and his family were brought back into supposedly secure areas of the hospital to see my child as “family”. The security is terrible at this hospital. Think twice before ever leaving your child here alone.
This was the worst experience of my life.
This was the worst experience of my life. If you have UHC insurance you should avoid any consults with this facility. UHC treats the consult as a outpatient procedure even after they approve it. Children’s Hospital knew this and even after multiple calls to set up the appoint and get it approved they never warned us of the problem.
When I called billing they knew all about it and explained it to me. Then we received a facility bill for 128.80 which know one can explain what we used that cost this much. This charge was never mentioned and there was no visible notification anywhere. So with bills over 500.00 dollars the results where we should watch our child and give her baby aspirin if she has a headache.
This was the worst experience of my life.
This was the worst experience of my life. If you have UHC insurance you should avoid any consults with this facility. UHC treats the consult as a outpatient procedure even after they approve it. Children’s Hospital knew this and even after multiple calls to set up the appoint and get it approved they never warned us of the problem. When I called billing they knew all about it and explained it to me.
Then we received a facility bill for 128.80 which know one can explain what we used that cost this much. This charge was never mentioned and there was no visible notification anywhere. So with bills over 500.00 dollars the results where we should watch our child and give her baby aspirin if she has a headache.
Poor communication.
The fact that her TV didn’t work or the nurse asked a doctor three times to come see my daughter ( nurse apologized profusely after 90 minutes with no acknowledgement from the doctor) and lift the NPO order so she could eat and drink something – turned out to be so trivial compared to the nightmare of her late night discharge. Seemed like no one knew what anyone else was doing. Poor communication.
I don't get the reasoning behind discharging a sleeping child who is groggy and not fully recovered.
So what has happened to Children’ Hospital of Wisconsin, the trusted caring place for children, so highly rated? Well it appears that they have adopted new cost saving measures that include booting their pediatric patients out of the hospital at any time of the day or night.
There are some very wonderful, caring nurses and doctors at this hospital, however, when they initiate a policy that the moment someone is “well” no matter what time of the day or night, they WILL be discharged, I think they are valuing cost savings over caring.
I discussed the treatment plan with the doctor in charge who told me that my daughter would need to be kept over night and the next day we would discuss when she might be ready for discharge. After she fell asleep I went home and was called at 8:30PM and told she would be discharged (now). Nothing had changed, she was sleeping the whole time- but a “team” decided she was ready to go.
I drove back to the hospital to ask why she was being discharged at 10pm at night. I received no satisfactory explanation. I later found out that this is now their policy for cost savings, they apparently have no qualms at discharging their sleeping children in the middle of the night even if their parents object. I don’t get the reasoning behind discharging a sleeping child who is groggy and not fully recovered.
Does it really save that much money? I think it’s appalling and so do the medical professionals who used to have a relationship with Children’s before these changes were made.
Went here for very a very basic, minor procedure.
Went here for very a very basic, minor procedure. Show up 10 minutes early to check in, then after about 5 minutes in the waiting room, a nurse comes in to call a patient in and she’s seeing MY DOCTOR! 5 minutes before my appointment is set to start.
Ended up being here for 2 hours for a procedure that took the doctor, and I timed it, all of 13 minutes. Not the first time it’s happened either. If you’re going here, be sure that you’ve planned to waste your whole morning.
They say they have great clinics, maybe that’s true, I have no idea. But either way they need to focus on prompt service. Ridiculous.
I thought this had to be a mistake.
Was told it was medically necessary for my child to have an MRI. Scheduled one MRI; he spent one hour in the machine. Guess what the bill was? 11,200.00. I thought this had to be a mistake. How could this possibly be an accurate cost for one MRI?
When I called to resolve the error, I was told that I was actually being charged for 3 MRIs, and that there was nothing that could be done to lower the bill. Total scam! The independent MRI clinic down the street would have done it for 675.00. How does Children’s Hospital justify such a gross disparity? No one knows.
No one cares. This is a perfect example of what is broken with our health”care” system. Screw people when they are at their most vulnerable. That should be their website tag line.
I understand the importance of insurance and the such.
I understand the importance of insurance and the such. But I figured that someone could have checked her bp while I was waiting or even had some kind of concern for my child since she still had wobbly legs.
I did end up leaving to another facility, to find out that she has Postural Orthostatic Tachycardia Syndrome. I did call to voice my concern to Children’s complaint line. I believe they might have called, but there was no message left.
ED department really needs to figure out their priorities.
ED department really needs to figure out their priorities. I brought in my 10yr old child on 12/24, who ended up fainting during church. An off-duty EMT took her blood pressure while in church and could not find the diastolic number. He was insistent to having someone check her out due to the low bp.
Once I arrived, 3 people were in registration, 3 nurses and 1 security guard. I was able to get one of their attention to let them know the situation, but I was told that I needed to wait in a non-existent line.
Worst experience I've ever had.
Worst experience I’ve ever had. Rudest nurses I’ve ever encountered. My child is sick and throwing up and they had the audacity to be rude about her wanting something to drink we are aware she is going to puke it up of course. She’s puking anyways.
I’m already dealing with my baby being sick the last thing we need is this. Need to learn common hospitality and human decency. I’m sorry my sick child was a burden to you people. You should be ashamed of yourselfs.