Champion Tax & Accounting Services is unprofessional and a joke.
Since I just got married, I called ahead a week to make an appointment with “Hang” for tax advice.
I arrived 15 minutes early and ended up waiting an hour.
An employee came and asked me to fill out my paperwork.
Although I told her I had an appointment with Hang, she insisted that the profile be started first.
I asked her questions regarding marriage tax filings and advising.
She led me back to the waiting area and then told me to wait for her (how ridiculous is that..specifically, she told me I have an appointment with Hang).
However, I was pleasantly surprised by how ignorant she was about taxes when I met her!
I asked her questions, and she gave me general information you can find online.
We filed our taxes, paid 70$ each for each profile, and asked to have the check deposit directly to our account.
I walked out and immediately noticed that the address was incorrect.
Hang complained that Hang’s handwriting was so beautiful she couldn’t read it.
Hang went back in to correct the error.
I provided her with my ID and the address to understand what her problem was.
I waited four weeks but still have not received the direct tax deposit.
I went to IRS to verify the status. It said that they had not received any documentation.
Call Champion tax, and the employee flatly lies that they sent it. It should arrive in 6-8 weeks.
After eight weeks of waiting, I finally received my tax.
However, my husband’s tax has yet to be received.
I called to request a check and was informed that the company would mail it to me.
I QUESTIONED THEM WHY the bill would be sent by mail rather than direct deposit after we paid for the service. They replied, “I don’t know.”
The owner of this tax office is just as unprofessional as the staff.
Even though she could not give us the answer, she was very snobby.
I would give this tax place a negative star if I could! To save money and time, stay away from this tax place!
This place is run by elderly Vietnamese who don’t speak English well.